BC Tech Pro
Computer Hardware
ComputerFieldTechnician
Neural analysis suggests this role is
optimal for entry candidates.
“Computer Field Technician at BC Tech Pro. Skills: laptop and desktop hardware repair, component replacement. complete on-site hardware warranty services. hardware repairs and installations on laptop and desktop units”
What You'll Achieve.
complete on-site hardware warranty services in their territories; complete hardware repairs and installations on laptop and desktop units; complete certifications from Dell and Lenovo as part of your onboarding; log onto your portal each day; code your calls and map out your route for the day; confirm service times with the customer; Services will be completed at the customer site (residential and commercial); pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite; drop off the old parts with the pre-paid label that is provided
Industry & Context.
1099/per call position, regularly available a minimum of 3 weekdays to be considered, reliable form of transportation, valid driver's license, access to a computer and the Internet, available to log into your tech portal each morning you are working by 9 am, visiting multiple work sites throughout your day, daily local travel
What They're Looking For.
Must Have
prior experience with laptop and desktop hardware, reliable form of transportation, valid driver's license, access to a computer and the Internet, available to log into your tech portal each morning you are working by 9 am, confirm service times with the customer in your tech portal, pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite, drop off the old parts with the pre-paid label that is provided, prior hands on experience with replacing components on laptops and desktops, comfortable with daily local travel
What You'll Do.
complete on-site hardware warranty services
hardware repairs and installations on laptop and desktop units
complete certifications from Dell and Lenovo as part of your onboarding
log onto your portal each day
code your calls and map out your route for the day
confirm service times with the customer
Services will be completed at the customer site (residential and commercial)
pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite
drop off the old parts with the pre-paid label that is provided
How You'll Work.
Communication Scope
confirm service times with the customer
Full Job Description
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: * This is a 1099/per call position * Pay is based solely on the number of calls completed. * Calls start at $35 and go up based on distance traveled * Pay period: Every Friday after the first week worked * Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. * Call volume is variable but is usually 2-5 calls per day * You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. * You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. * You must have access to a computer and the Internet to log onto your portal each day. * You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. * The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. * You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) * You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. ## Qualifications * Must have prior hands on experience with replacing components on laptops and desktops * Must have a valid driver’s
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