BC Tech Pro
Tech / AI / Software
ComputerFieldTechnician
“Computer Field Technician at BC Tech Pro. Skills: laptop and desktop hardware repair, component replacement. complete on-site hardware warranty services. hardware repairs and installations on laptop and desktop units”
What You'll Achieve.
complete on-site hardware warranty services in their territories
Industry & Context.
must have a reliable form of transportation and a valid driver's license, must have access to a computer and the Internet, must be available to log into your tech portal each morning you are working by 9 am, must be regularly available a minimum of 3 weekdays to be considered, must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day, must have a reliable form of transportation and a valid driver's license to run these calls, You will be visiting multiple work sites throughout your day, You must have access to a computer and the Internet to log onto your portal each day, You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day, The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you, You will confirm service times with the customer in your tech portal, Services will be completed at the customer site (residential and commercial), You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite, Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided, Must have a valid driver’s license and reliable transportation, Must be comfortable with daily local travel
What They're Looking For.
Must Have
prior experience with laptop and desktop hardware, reliable form of transportation, valid driver's license, access to a computer and the Internet, available to log into your tech portal each morning you are working by 9 am, prior hands on experience with replacing components on laptops and desktops, comfortable with daily local travel
What You'll Do.
complete on-site hardware warranty services
hardware repairs and installations on laptop and desktop units
confirm service times with the customer
complete services at the customer site (residential and commercial)
pick up parts daily from the assigned Fed Ex or UPS store
drop off the old parts
How You'll Work.
Communication Scope
confirm service times with the customer
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