ADCI
E-commerce
ComplianceManager,GlobalSolutionsandRiskCompliance(GSRC)
Neural analysis suggests this role is
optimal for Manager candidates.
“Compliance Manager, Global Solutions and Risk Compliance (GSRC) at ADCI. Skills: Risk Compliance, Operational Management, Team Leadership, Process Excellence. Own business metrics and processes. Implement KPIs, metrics, audit processes, and best practices”
What You'll Achieve.
Maintain and exceed productivity; Maintain and exceed quality
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Graduate in any stream, Minimum 4 years in managing people, Minimum 2 years in independently managing a function, Responsible for performance and development of a downstream team of at least 15 to 20 people in operations, Analytical ability, Good verbal and written business communication, Excellent written and verbal communication skills in English
Nice to Have
Overall work experience of minimum 6 years, Master of Business Administration from tier 1/tier 2 college, Lean Six Sigma Green Belt/ Black Belt, PMP/Prince Certified
What You'll Do.
Own business metrics and processes
Manage capacity and triggers for investigations
Contribute to goal settings for direct team members
Respond to escalations
Analyze trends and gaps
Prepare data for business meetings/reviews
Develop programs that fix root causes
Work with other support/tech/process excellence teams
Build and scale process-related solutions
Drive adoption of solutions across teams
Prepare and share scorecards monthly
Guide new joiners to meet training goals
Provide coaching as necessary
Recruit top-quality reviewers/classifiers
Develop their skills by setting SMART goals
Drive developmental plans
Provide regular coaching and feedback
Ensure direct team members adhere to their schedules
Accurately track their activities
Apply leaves on the amazon portal
Take part in analyzing data trends for planning
Ensure process hygiene for multiple functions
Onboard new processes
Run cross program initiatives regarding people engagement
How You'll Work.
Team & Collaboration
Interact with counterparts in other geographies; Share best practices across the program; Work with other support/tech/process excellence teams
Communication Scope
Verbal communication; Written communication; Business communication
Process & Methodology
SMART goals
Full Job Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. Key job responsibilities A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team o
Applying for this Compliance Manager, Global Solutions and Risk Compliance (GSRC) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ADCI?
Real rants from real employees. Read before you apply.