Manulife
Financial Services
ComplianceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Compliance Manager at Manulife. Skills: Regulatory requirements, Compliance oversight, Sales practices. Own sales practice policy. Identify policy updates”
Industry & Context.
Problem-solving; Analytical skills; Creative mindset
What They're Looking For.
Must Have
3-5 years compliance experience, Bachelor's/Master's degree, Knowledge of NI 81-102, Knowledge of NI 81-105, Working knowledge of NI 31-103, Working knowledge of NI 81-106, Working knowledge of NI 81-107, Understanding of Canadian sales practices, Knowledge of AI tools, Knowledge of compliance systems, Completion of CSC or equivalent, Excellent problem-solving skills, Excellent analytical skills, Creative mindset, Understanding of regulatory environment, Ability to analyze technical information, Ability to make recommendations, Ability to make decisions, Proven leadership skills, Proven coaching skills, Proven mentoring skills, Written communication skills, Verbal communication skills, Organizational skills, Ability to negotiate, Ability to influence others
Nice to Have
Salesforce experience, Salesforce knowledge
What You'll Do.
Own sales practice policy
Identify policy updates
Recommend policy updates
Mitigate conflicts of interest
Improve regulatory compliance
Represent sales practice compliance
Review approval requests
Conduct investigations
Monitor business conduct
Investigate regulatory non-compliance
Provide compliance training
Provide compliance consultation
Maintain professional relationships
Stay abreast of regulations
Assess regulatory impact
Support marketing material review
Support compliance projects
Participate in projects
Contribute as individual
Manage assigned tasks
Handle advanced compliance work
Ensure business compliance
Ensure process compliance
Ensure product compliance
Collaborate with organization
How You'll Work.
Team & Collaboration
Sales support teams; Marketing teams; Sales teams; Broader team; Business partners
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Full Job Description
The role is within the Global Distribution Compliance team, supporting Manulife Wealth & Asset Management’s overall governance framework. This role will report to the Director, Compliance and liaise with the sales support and marketing teams to ensure its employees are following applicable regulatory requirements and internal policies. The role includes maintaining and revising current compliance policies and frameworks, as well as tracking industry best practices with a focus on continuous improvement. This role will act as the key advisor to the Sales team on sales practices matters pertaining to NI 81-105, and will engage in review reviewing and monitoring of Sales Practices activities. This person will also provide independent reviews of marketing materials and act as a key advisor to the business as it pertains to 81-102 and internal Manulife policy and procedures. Reviews will include but are not limited to; investment strategy presentations, private fund presentations, fund pitch books and other materials; fact sheets, RFP’s/RFI’s, social media, web content and other such materials which may include both print and digital formats. In addition, the individual will be responsible for tracking global industry best practices with a focus on continuous improvement. **Position Responsibilities:** * Owning the sales practice-related policy, identifying and recommending necessary updates to current policies, procedures, and manuals to mitigate conflicts of interest and improve adherence to regulatory compliance requirements * Represent sales practice compliance as a subject matter expert on projects initiated by stakeholders across the organization; assist in reviewing and approving sales practice approval requests submitted by the Sales Support team * Conduct reviews and investigations with sales teams for Sales Practice violations; Monitor business conduct and investigations for any regulatory non-compliance activity * Provide compliance training and consultation r
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