Harper

Insurance

ComplianceLead

$150–220k San Francisco, California, United States; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Compliance Lead at Harper. Skills: Insurance compliance, Surplus lines, Regulatory affairs, Control function. Audit full regulatory surface. Map regulated activity channels”

What You'll Achieve.

Ship working clearance gate; Catch issue before complaint; Instrument program weekly

Industry & Context.

Insurance
Problems you'll solve

Catch issues proactively; Root-cause analysis; Troubleshooting

Eligibility Requirements

Founder-level hours, On-site required, Long days

What They're Looking For.

Must Have

5+ years insurance compliance, 5+ years regulatory affairs, 5+ years control function, Multi-state P&C licensing, Demonstrated surplus lines experience, Track record building compliance function, Hands-on with TCPA, Hands-on with CAN-SPAM, Hands-on with state telemarketing laws

Nice to Have

Brokerage experience preferred, Agency experience preferred, Surplus lines tax experience, Premium finance experience, FBO/trust account experience, Clearing dataset-driven outbound, AI-assisted customer guardrails, SOC 2 / security-compliance, Anti-rebating analysis, RESPA lane analysis, Partner/referral economics review

What You'll Do.

Audit full regulatory surface

Map regulated activity channels

Own producer licensing

Clear growth before shipping

Sign-off workflow for channels

Sign-off workflow for lists

Sign-off workflow for sequences

Sign-off workflow for dialers

Sign-off workflow for partners

Own surplus lines operations

Set communication guardrails

Run DOI complaint intake

Own incident readiness

Own examination readiness

Engage regulators proactively

Build working relationships

Instrument the program

Use counsel surgically

How You'll Work.

Team & Collaboration

Partner with engineering; Work with operations; Work with growth; Work with finance

Communication Scope

Specify engineering; Decide on counsel

Process & Methodology

Build infrastructure, Consolidate controls, Instrument program

Full Job Description

COMPLIANCE LEAD Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed - on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works. THE ROLE We're rebuilding a brokerage to run 90%+ AI-led - intake, placement, bind, service, renewals, end to end, at ~1,000 new customers a month, roughly 60% of it E&S. You can't move a regulated business that fast without a real control function underneath it. We're hiring our first dedicated compliance leader to build that function from scratch. At an AI-native brokerage, compliance is not a brake - it's infrastructure. The companies that win this transition wire institutional-grade controls into how the business actually runs: clearance gates, licensing matrices, communication policies, and incident playbooks that operators trust and ship against. The ones that don't end up explaining themselves to 50 state regulators after the fact. You're the person who builds that infrastructure: audit first, consolidate what's fragmented, gate what's high-risk, instrument what matters, partner with engineering on the rails. Then the company moves faster and safer. The bar is proactive, not reactive - catch the issue through the system before it becomes a complaint, an exam, or a fire drill. You report directly to the CEO and sit at the intersection of Operations, Growth, Finance, and Engineering. You don't write the engineering, but you specify it. You don't replace outside counsel, but you decide when to use them and when to just decide. And you own the rule so frontline managers don't have to be the bad gu

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