ComplianceCoordinator

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 19,000 trained professionals * 350+ locations worldwide * Fortune 500 * Globally unified systems The Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations. Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment. Key Responsibilities: * Build customer relationship and provide excellent customer service, understanding their needs and goals * Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience * Monitor and manage ticketing system for customs compliance requests and resolve quickly * Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements * Verify and review shipping documents and commercial invoices received for import and export customs purposes are compliant and correct for approval and complete customs exceptions tasks as needed * Facilitate information gathering and evaluate import and export restrictions and customs compliance regulatory requirements related to industry and impacts to supply chain * Proactively further regional matter expertise and communicate with the teams to ensure continuous awareness and understanding of policies and regulations * Advise customers on import and export restrictions and customs related matters * Responsible for daily tracking of operational metrics and meeting SLAs * Quickly escalate issues and keep mana