ComplexClaimsExaminer,BusinessPackage

#LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. **Make your mark in Claims** Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. **How you will create an impact** This role is an integral part of AIG’s Business Package team which is made up of a team of 8 Examiners in Australia and reports to the Claims Manager, Business Package, Australia. Our business package is a market leader in its field and unique in having both Property and Casualty responsibility. Manage a portfolio of Complex SME Property and Casualty claims (reasonable volume 120-160) in a proactive, efficient, cost-effective manner, while delivering a high-quality service to customers. Developing commercial relationships with internal/external stakeholders including brokers and customers. Key accountabilities will include but not limited to: * To resolve claims within your authority in a cost-effective manner by ensuring that claims are accurately * Take a proactive approach to claims management i.e., determining at earliest juncture indemnity, liability, and quantum with a view to actioning matter to finalisation. * Manage external service providers retained by AIG or the insured to ensure cost effective outcomes and compliance with agreed service commitments * Build and maintain good relationships with colleagues, other AIG personnel, clients, brokers, sponsors, and other external parties **What you’ll need to succeed** * You are now ready to demonstrate yo