ComplexClaimsExaminer

_**Purpose of the Role**_ The incumbent is required to handle Financial Line claims of intermediate complexity, involving professional indemnity liability, D&O, Fidelity and Crime, Bankers Blanket Bond, etc. _**Reporting line:**_ Direct reporting line to Financial Line Claims Team Manager _**Duties and Responsibilities**_ _1\. Functional Responsibilities:_ * Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment where appropriate within authority limits and providing a consistently strong standard of customer service * Ensuring effective vendor and litigation management on Complex claims within a personal allocation * Broadening internal / external stakeholder communication where required * Striving for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes * Contributing to maintenance of best practice procedures for Financial Line intermediate to high value Complex claims, consistent with global best practice * Demonstrating a high standard of technical claims competence. _2\. Accountabilities_ : * Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense. * Consistent proactive claims handling on an ongoing basis (i.e. initial file review, investigations and liability, negotiations and settlement, and litigation management) * Effective communication to internal and external stakeholders * Financial control through consistent reserve and other financial transaction discipline * Accurate and consistent policy interpretation _3\. Qualification/Skills_ * At least 3 years of experience in adjusting D&O and Professional Indemnity claims and/or other categories of Financial Line claims. Those with less experience in financial line claims, or those with experience in other line of insurance products whether as a claims handler or underwriter but want a change, will be considered subject