AIG
Finance / FinServ
ComplexClaimsDirector-Auto&GeneralLiability
Neural analysis suggests this role is
optimal for Senior candidates.
“Complex Claims Director - Auto & General Liability at AIG. Skills: Complex Claims Management, Liability Law, Litigation Strategy. Manage portfolio of complex claims. Develop and execute claim strategies”
What You'll Achieve.
Deliver fair and timely outcomes; Mitigate risk
Industry & Context.
Analytical skills; Decision-making skills
Up to 25% travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 7+ years of experience handling complex or high-exposure auto and general liability claims, Demonstrated experience managing claims valued at $150,000+ within primary limits, Knowledge of liability law, litigation processes, and claim evaluation techniques, Proven negotiation and settlement skills in high-exposure environments, Experience working with defense counsel and managing litigation strategy, Ability to analyze medical records, expert reports, and financial damages, Property and casualty licenses are required and must be obtained within 6 months of hire
What You'll Do.
Manage portfolio of complex claims
Develop and execute claim strategies
Identify coverage issues and subrogation potential
Direct and manage litigated files
settlement conferences
and potential exposure
Establish and maintain accurate reserves
Conduct claim evaluations
Lead settlement negotiations
Exercise judgment in balancing risk
Ensure adherence to guidelines
Maintain claim documentation
Provide guidance and mentorship
How You'll Work.
Team & Collaboration
Partner with underwriting, risk management, and insureds; Communicate with internal leadership; Partner with defense counsel
Communication Scope
Communication skills; Communicate effectively with internal leadership
Process & Methodology
Manage litigation strategy, Manage claim strategy
Full Job Description
At AIG, we are reimagining the way we help customers to manage risk. Join us as a **Complex Claims Director - Auto & General Liability **to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. **Make your mark in Claims** Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. **How you will create an impact** The Complex Claims Director is responsible for the investigation, evaluation, and resolution of high-exposure liability claims within primary limits. This role manages complex auto and general liability matters, including severe injury, catastrophic loss, and litigated claims, and plays a critical role in driving claim strategy, mitigating risk, and delivering fair and timely outcomes. * **Claim Handling & Strategy** * Independently manage a portfolio of complex auto and general liability claims. * Develop and execute claim strategies, including liability assessment, damages evaluation, and resolution plans. * Proactively identify and address coverage issues, risk transfer opportunities, and subrogation potential. * **Litigation Management** * Direct and manage litigated files, partnering with defense counsel to establish case strategy, budgets, and litigation plans. * Attend mediations, settlement conferences, and trials as needed. * Evaluate venue, jury trends, and potential exposure to guide settlement decisions. * **Evaluation & Reserving** * Establish and maintain accurate reserves reflecting current exposure and claim developments. * Conduct timely and thorough claim evaluations, including medical analysis, liability determinations
Applying for this Complex Claims Director - Auto & General Liability role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about AIG?
Real rants from real employees. Read before you apply.