Solventum

healthcare

ComplaintAnalyst

$65–89k Eagan, Minnesota, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Complaint Analyst at Solventum. Skills: Complaint Handling, Data Analysis, Cross-functional Collaboration. Manage complaint handling assigned product complaint assignments. Meet daily team and individual complaint handling output goals”

What You'll Achieve.

Meeting daily team and individual complaint handling output goals

Industry & Context.

healthcare
Problems you'll solve

Ability to analyze data from multiple sources

Eligibility Requirements

May be required to enter healthcare or other third-party facilities, Must be legally authorized to work in country of employment without sponsorship

What They're Looking For.

Must Have

Bachelor's Degree or higher, 2 years of combined experience in healthcare, medical device and/or drug in a private, public, government or military environment

Nice to Have

Self-motivated and comfortable in a role driven by transactional goals, attention to detail, Ability to navigate multiple databases and prepare documentation, Ability to analyze data from multiple sources using data management tools, Proficient in Microsoft Office applications, verbal and written communication skills, Knowledge of or experience with medical products, Demonstrated ability to maintain confidentiality, use discretion, and exercise sound judgment in business relationships

What You'll Do.

Manage complaint handling assigned product complaint assignments

Meet daily team and individual complaint handling output goals

Perform document complaint investigation

Process complaint events per regulations

Monitor and track key operational data trending

Perform visual inspection and product testing

Own product related documentation

Inventory and log complaint product samples

How You'll Work.

Team & Collaboration

Working with cross-functional groups (Quality Engineers, Medical Complaint Investigators, Outsourced Groups)

Communication Scope

verbal and written communication skills

Full Job Description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Job Description:** **Compliant Analyst I (Solventum)** **3M Health Care is now Solventum** **At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients ' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. ** **We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.** **The Impact You’ll Make in this Role** As a Complaint Analyst I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative an

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