voize
SaaS
Community&SocialMediaManager(m/f/d)
Neural analysis suggests this role is
optimal for Mid candidates.
“Community & Social Media Manager (m/f/d) at voize. Skills: Community building, Social media management, Content creation. Build end-user community from zero. Choose community platform”
What You'll Achieve.
Turn experiences into movement; Become brand frontline workers love; Become brand frontline workers talk about; Become brand frontline workers recommend
Industry & Context.
What They're Looking For.
Must Have
3-5 years community/organic social experience, Experience owning community platforms, Hands-on content creator, Fluent in German, Communicate comfortably in English
Nice to Have
Built a channel or community from scratch
What You'll Do.
Build end-user community from zero
Choose community platform
Seed community with power users
Run community onboarding
Keep community alive day to day
Own organic social for end users
Create and publish content
Produce short-form video
Capture user-generated content
Publish user-generated content
Establish social & community playbook
Define content pillars
Define content cadence
Define response guidelines
Lay groundwork for events
Lay groundwork for champion programs
Lay groundwork for ambassador programs
Lay groundwork for KOL partnerships
How You'll Work.
Team & Collaboration
Collaborative culture
Communication Scope
Authentic communication; Empathetic communication
Full Job Description
🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! 💡 YOUR MISSION: ENGAGE CUSTOMERS, BUILD A STRONG COMMUNITY! As our Community & Social Media Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend. 🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE - You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day - You will own organic social for end users: create and publish content (written content and short-form video + visuals) - You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers) - You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines - You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize 🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE - You have 3-5 years of experience owning community and/or organic social
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