New Relic
CommunityOperationsSpecialist
“Community Operations Specialist at New Relic. Skills: community operations, event management, customer service. Support office Service. Support employee experience”
What You'll Achieve.
deliver world class in-office facilities; ensure high standards of housekeeping and hygiene; meet quality standards; Close employee requests within 2-6 hrs based on criticality
Industry & Context.
criminal background check, 5 days work out of office
What They're Looking For.
Must Have
administration, events, people interpersonal skills, exposure to admin or community operations, understands the budget, delivers creative events, Good levels of oral & written communication, Good computer literacy, suitable qualifications with relevant experience in co-working space or facility management or hotel with a demonstrable track record of being the responsible member of a mid - large corporate office or similar facility, leadership traits, customer service skills, communication skills, ability to remain calm under pressure, Ability to maintain a calm demeanor in emergencies, Proficient in customer service, Proficient in Google Workspace / Microsoft Office, Hands on experience with latest AI tools - Chatgpt, Gemini, etc.
Nice to Have
Experience with Events, Understands the budget management, Excellent people skills
What You'll Do.
Support office Service
Support employee experience
Support event activities at site
communicate the priorities of the day
Meet employees during shift
discuss & understand office experience
Manage bookings of training room
Manage bookings of all hands area
Take rounds of front office
Take rounds of cabins
Take rounds of cafeteria
Take rounds of workstation area
ensure high standards of housekeeping
ensure high standards of hygiene
Take Round of the complete facility
Guide & motivate staff
Escalate all incidents
Escalate all pending problems
Implementing best housekeeping practices
Support in-office food program
Ensure execution of all preparation for visitors
Innovate employee experience with seasonal festivities
Budget management as per Senior Office manager
Ensure zero stock out situation
Close employee requests within 2-6 hrs
How You'll Work.
Team & Collaboration
Support the Global Real Estate and Workplace team; communicate priorities; Escalate all incidents, issues, and pending problems of the day to the WeWork team
Communication Scope
oral & written communication; communication skills
Applying for this Community Operations Specialist role?
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