Runway East
Commercial Real Estate
CommunityOperationsAssociate
“Community Operations Associate at Runway East. Skills: Site checks, Housekeeping, Member support, Operational coordination, Community event delivery. Conduct regular cleaning and compliance checks to keep spaces safe, beautiful, and functioning.. Be the go-to person for members, from a quick chat on the stairs to handling a facility issue calmly and efficiently.”
Industry & Context.
Prioritise, communicate, and keep things moving without it showing on your face when multiple things go wrong at once.
Physical and practical role, Spend a good chunk of your day on your feet, High step count, lifting, and plenty of moving around, Travel between Bristol and Bath sites
What They're Looking For.
Must Have
Site checks & housekeeping, Member support, Operational coordination, Community event delivery, Cross-team collaboration
Nice to Have
Experience in hospitality or high-touch customer service
What You'll Do.
Conduct regular cleaning and compliance checks to keep spaces safe
Be the go-to person for members
from a quick chat on the stairs to handling a facility issue calmly and efficiently.
Coordinate with your team and the right stakeholders to get things sorted quickly - from wifi issues to blocked toilets.
Deliver popular member initiatives and bring the energy that makes them special.
Work closely with your Community Manager and colleagues across sites.
How You'll Work.
Team & Collaboration
Coordinate with your team and the right stakeholders to get things sorted quickly.; Work closely with your Community Manager and colleagues across sites (London, Birmingham, Bristol, Brighton, Bath).; Show up for your team, share knowledge across sites, and celebrate wins together.
Communication Scope
Building relationships; Member comms
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