Greystar
CommunityManagerSummitPlace(StudentLiving)
“Community Manager - Summit Place (Student Living) at Greystar. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Student Housing experience. manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. ensures that the operation of the property comp”
What You'll Achieve.
achieve established budgeted financial and operational goals; achieve the property’s occupancy and revenue goals.
Industry & Context.
taking appropriate action to resolve and address service issues.
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas., Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)., Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance., Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position., Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
What They're Looking For.
Must Have
Student Housing experience is required for this position.
What You'll Do.
manages the day-to-day operations of an assigned property including managing the team members
and resources of the property to achieve established budgeted financial and operational goals
ensures that the operation of the property complies with Company policies and procedures
Americans with Disabilities Act
Fair Credit Reporting Act
and other laws and regulations governing multi-family housing operations
Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements
reviewing current and projected marketing information
and accessing operational reports that establish historic and predict performance patterns.
Meets targeted revenues by setting rent rates
ensuring rent and fees are collected and posted in a timely manner
making financial bank deposits
and preparing and reviewing monthly financial status reports.
Approves invoices from vendors
and service providers for payment by reconciling work performed or products purchased
ensuring validity of certificates of insurance
coding charges to appropriate Chart of Account codes
and managing communication between the vendor/contractor
and the client/owner as needed.
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
Oversees the lease enforcement process by approving prospective resident applications
discounts and renewal leases
conducts periodic apartment inspections
follows proper notice requirements
and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s)
by staying informed about policies that may impact the community and residents
developing policies and guidelines for residents
communicating regularly with university representatives
and ensuring the community’s compliance with pertinent regulations.
and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Promotes resident satisfaction and retention by responding to complaints
and requests in a timely manner
and taking appropriate action to resolve and address service issues.
Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property
and amenities meet established standards for safety
and general appearance and appeal.
Supervises property staff by interviewing
and training employees
and manages their performance in accordance with Company policies
and business practices.
Assists in managing the client/owner relationship by meeting with the owners
conducting property tours
providing updates and information about the property’s performance
and responding to owner requests as needed.
How You'll Work.
Team & Collaboration
Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.; Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.; Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
Communication Scope
communicating regularly with university representatives
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