Company

SaaS

CommunityManager

₹12–25L ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Community Manager. Skills: Community growth, Customer engagement, Brand reputation. Run the community Slack. Answer fast”

What You'll Achieve.

Living, growing, engaged community; More people getting value; Team knows customer needs; Public reputation climbing; Active members climbing; Review volume up; Support, engineering, product moving against patterns; Community is growth engine; Community is retention engine; Public ratings climbing; Customer stories flow into marketing

Industry & Context.

SaaS
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Run a community before, Genuinely social online, Coordinator who gets things done

Nice to Have

Stood up a community function, Moderated a subreddit or forum, Run review-gen campaigns, Run an ambassador or champion program, Grown grassroots, community-led events, Turned community moments into content, Worked with technical buyers and builders

What You'll Do.

Run the community Slack

Make sure no question dies unanswered

Coordinate across the company

Route issues to the right owner

Push community needs into roadmap

Make sure loop closes

Fuel grassroots movements

Run power-user roundtables

Give grassroots momentum backbone

Give grassroots momentum tools

Own wider community footprint

Moderate Reddit presence

Turn happy users into proof

Get signups into community

Get lurkers into participants

Get participants into champions

Create onboarding flows

Create welcome sequences

Relay feedback to team

Put feedback in front of people

Build the champion layer

Find people evangelizing Viktor

Give them reason to do more

Turn community into content

Turn community into proof

How You'll Work.

Team & Collaboration

Customer support; Engineering; Product; Founders

Communication Scope

Public speaking; Feedback summaries

Full Job Description

Viktor is the AI coworker. It lives in Slack and Microsoft Teams, connects to thousands of tools, and does real work for real companies: finance, marketing, ops, engineering. We're building the product that replaces half the SaaS stack with a single teammate. The team is small. The scope is not. THE SHORT VERSION Thousands of people use Viktor every day, and a lot of them are in our community Slack right now, asking questions, sharing workflows, hitting walls. You own that room, and every other place Viktor's community lives: Reddit, Trustpilot, G2, wherever the conversation goes next. You turn quiet lurkers into power users, and power users into the voices who sell Viktor for us. You also sit at the center of the company, pulling support, engineering, and product together so the community's needs actually get met. When the community is alive, people stay. When it goes quiet, they churn. You're the person who keeps it alive.     WHAT'S ACTUALLY GOING ON HERE Viktor is growing fast. The product creates a flood of “how do I...”, “can it...”, “look what I built” energy, and right now nobody owns the channel where that energy lives. It's reactive, ad hoc, and the best customer stories never make it back to the team. That's the seat. First community hire, no community team above you, no playbook to inherit. You decide what this function becomes.     WHAT YOU'LL ACTUALLY DO • Run the community Slack. Own the room day to day. Answer fast, route the hard stuff, seed conversation, make sure no question dies unanswered. Set the norms, the channels, the culture. • Coordinate across the company. You sit between customer support, engineering, and product, and you manage those stakeholders. Route issues to the right owner, chase fixes to done, push the community's needs into the roadmap, and make sure the loop actually closes instead of dying in a thread. • Organize events and fuel grassroots movements. Founder AMAs, build-alongs, office hours, power-user roundtables, launches, r

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