The Scion Group
Student Housing
CommunityManager
“Community Manager at The Scion Group. Skills: Community management, Team leadership, Financial performance, Customer experience. Attract and hire team members. Train and develop team members”
What You'll Achieve.
Ensure property operates effectively; Ensure team members are pursuing next step; Ensure property complies with codes; Ensure property complies with company standards; Ensure adequate progress is being made; Meet deadlines; Enhance Net Operating Income; Achieve all unique KPIs
Industry & Context.
Quick-thinking; Decision quality
After hour on-call shifts, May be required to travel periodically, Non-traditional hours
What They're Looking For.
Must Have
3+ years managing living communities, 3+ years managing a team, Proficient in Property Management Systems
Nice to Have
Entrata preferred
What You'll Do.
Attract and hire team members
Train and develop team members
Provide leadership to team members
Schedule property staffing
Respond to emergencies
Elevate employee experience
Prepare community aspects
Respond to community aspects
Advise on community aspects
Engage Legal department
Conduct apartment inspections
Identify property improvements
Ensure safe community experience
Ensure sanitary community experience
Conduct property walks
Submit scorecard assessments
Maintain building permits
Maintain system permits
Identify capital expenditures
Gain approval for projects
Plan annual turnover process
Execute annual turnover process
Staff property for turnover
Manage financial performance of turnover
Create electronic turnover board
Manage electronic turnover board
Update electronic turnover board
Conduct move-out inspections
Conduct vendor service walks
Provide hands-on help
Prepare annual budgets
Prepare capital budgets
Manage property expenditures
Manage collection policies
Manage credit card reconciliation
Manage variance reporting
Manage vendor service agreements
Manage month-end processes
Implement customer experience philosophy
Maintain brand integrity
Manage resident events
Improve resident experience
Achieve Key Performance Indicators
Support AGM with resident concerns
De-escalate situations
Achieve revenue targets
How You'll Work.
Team & Collaboration
Partner with Talent Acquisition; Collaborate with Learning & Development; Work with partner departments; Engage internal Legal department; Work with Regional Manager; Work with Facilities & Capital Department; Partner closely with Talent Acquisition; Work closely with partner departments; Support AGM
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Applying for this Community Manager role?
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