PEOPLECERT
education technology
CommunityManager
Neural analysis suggests this role is
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“Community Manager at PEOPLECERT. Skills: Community engagement, Ambassador management, Brand advocacy, Content strategy, Marketing campaigns. Build and maintain relationships with ambassadors and community members. Serve as the main point of contact for ambassador communications, support, and day-to-day engagement”
What You'll Achieve.
Strengthening relationships with our ambassador network; Increasing community participation; Creating meaningful connections across our ecosystem; Strengthening brand visibility; Increase overall impact; Support continuous improvement
Industry & Context.
Willingness to travel internationally, Background Check prior to commencing SELT duties (if applicable), Complete a declaration regarding criminal record and/or bankruptcy (if applicable)
What They're Looking For.
Must Have
Bachelor’s degree in Marketing, Communications, Business, or a related field, 7+ years of experience in Marketing, Community, or related experience in Brand and Product-focused positions, Excellent command of the English language (C2 level), Excellent organisational, stakeholder management, and communication skills, Ability to manage multiple projects in a fast-paced, international environment, Willingness to travel internationally, as required for community events, ambassador activations, and company initiatives, A proactive, detail-oriented team player with a sense of ownership and accountability
Nice to Have
Master’s degree, Experience in community engagement / ambassador programmes, ECDL Advanced level certification, LanguageCert C2 LTE or C2 IESOL certificate
What You'll Do.
Build and maintain relationships with ambassadors and community members
Serve as the main point of contact for ambassador communications
and day-to-day engagement
Communicate upcoming marketing initiatives
and key updates to ambassadors
Foster a sense of belonging and encourage active participation
and advocacy within the community
Work closely with ambassadors to support the creation of authentic
brand-aligned content
Contribute to the development of community campaigns
storytelling initiatives
and engagement activities
and execution of community-led and global events
Identify opportunities to enhance community engagement
strengthen visibility
and increase overall impact
Support the day-to-day management and optimisation of the community platform and related tools
and user-friendly experience
Track engagement metrics
and community feedback
How You'll Work.
Team & Collaboration
Working closely with marketing and cross-functional teams; Partner with Marketing teams to ensure consistency in messaging
Communication Scope
Excellent command of the English language (C2 level); Excellent communication skills; Ambassador communications
Process & Methodology
Ability to manage multiple projects
Full Job Description
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to **apply now**! **PeopleCert** is looking for an experienced and proactive **Community Manager** to join our team and lead the engagement and growth of our global community. This role plays a key part in strengthening relationships with our ambassador network, increasing community participation, and creating meaningful connections across our ecosystem. The ideal candidate is passionate about community building, communication, and brand engagement, with the ability to develop initiatives that inspire collaboration and advocacy. Working closely with marketing and cross-functional teams, the Community Manager will help ensure that all community activities align with our brand values and strategic objectives. **Key Responsibilities** * Build and maintain strong relationships with ambassadors and community members. * Serve as the main point of contact for ambassador communications, support, and day-to-day engagement. * Communicate upcoming marketing initiatives, campaigns, and key updates to ambassadors, ensuring alignment and active participation. * Foster a sense of belonging and encourage active participation, collaboration, and advocacy within the community. * Work closely with ambassadors to support the creation of authentic, brand-aligned content. * Partner with Marketing teams to ensure consistency in messaging. * Contribute to the development of community campaigns, storytelling initiatives, and engagement activities that strengthen brand visibility and community participation. * Support the planning, coordination, and execution of community-led and global events. * Identify opportunities to enhance community engagement, strengthen visibility, and increase overall impact. * Support the day-to-day management and optimisation of
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