Pavago
Staffing and Recruiting
CommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Manager at Pavago. Skills: Community management, Relationship management, Event coordination. Manage conversations in Slack. Start discussions”
What You'll Achieve.
Grow community; Drive engagement; Ensure members stay active; Ensure members stay satisfied; Improve retention; Member satisfaction; Event participation rates; Number of meaningful member connections; Retention and churn reduction; Accuracy of engagement tracking and reporting
Industry & Context.
Proactively solve issues
Working U. S. Business Hours, Reliable remote work setup
What They're Looking For.
Must Have
spoken English, Excellent written communication skills, Community management experience, Customer success experience, Relationship management experience, Experience coordinating events, Experience coordinating member experiences, Comfortable working U. S. hours, Reliable remote work setup
Nice to Have
Managing communities on Slack, Typeform familiarity, Experience with U. S. -based clients, Events background, Customer success background, Membership communities background, Experience improving engagement, Experience improving retention, Based in LATAM or Africa
What You'll Do.
Manage conversations in Slack
Maintain professional tone
Ensure no member ignored
Conduct member check-ins
Identify engagement gaps
Identify risks of churn
Identify opportunities to improve
Solve issues before escalate
Handle logistics end-to-end
Deliver premium experience
Track participation levels
Track member activity
Track event attendance
Turn insights into improvements
How You'll Work.
Communication Scope
Clear, neutral, US-friendly English; Excellent written communication; Slack communication; Email communication; Call communication
Full Job Description
### **Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours ### **About the Role** We’re hiring a **Community Manager** to lead and grow a **private entrepreneur community (~160 members)**. This is a **high-ownership, relationship-first role** — you’re not just moderating a community, you’re **building connections, driving engagement, and ensuring members stay active and satisfied**. You will: * Lead daily conversations in Slack * Connect members with each other * Coordinate high-quality events * Track engagement and improve retention **If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.** ### **What You’ll Own** ### **Daily Community Engagement (Core Focus)** * Actively manage conversations in Slack * Start discussions and keep engagement high * Maintain a **professional, upbeat, and welcoming tone** * Ensure no member feels ignored or disconnected ### **Relationship Building & Member Connections** * Introduce members based on: * Goals * Industry * Interests * Act as the **connector** of the community * Build trust and encourage collaboration ### **Member Check-Ins & Retention** * Conduct regular member check-ins (every 3–6 months) * Identify: * Engagement gaps * Risks of churn * Opportunities to improve experience * Proactively solve issues before they escalate ### **Event Coordination & Execution** * Plan and manage: * Retreats * Dinners * Meetups * Handle logistics end-to-end * Deliver a **premium, high-quality experience** ### **Engagement Tracking & Reporting** * Track: * Participation levels * Member activity * Event attendance * Report insights to improve engagement and retention ### **Feedback & Survey Management** * Run surveys using: * Typeform * Analyze feedback and identify trends * Turn insights into actionable improvements ### **What Makes You a Strong Fit** * Outgoing an
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