Pavago
Staffing and Recruiting
CommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Manager at Pavago. Skills: Community engagement, Relationship building, Member satisfaction, Event coordination. Manage and participate in daily conversations. Initiate discussions and encourage participation”
What You'll Achieve.
Consistent daily engagement and participation; Member satisfaction and retention rates; Event attendance and participation levels; Number and quality of member introductions; Reduction in churn; Improved member engagement; Accuracy and consistency of engagement tracking and reporting
Industry & Context.
Identify operational gaps and proactively implement solutions; Address concerns professionally; Continuously improve member experience
Reliable high-speed internet, Professional remote work setup, Availability to work U.S. business hours
What They're Looking For.
Must Have
Excellent spoken and written English with a neutral, U. S. -friendly accent, interpersonal and relationship-building abilities, Experience coordinating or supporting member-facing events or communities, communication and stakeholder management skills, Comfortable using Slack, Zoom, Google Workspace, and digital collaboration tools, Reliable high-speed internet and professional remote work setup, Availability to work U. S. business hours across ET–PT time zones
Nice to Have
Previous experience in community management, customer success, member success, or relationship management, Background in event coordination, hospitality, customer support, or networking communities, Familiarity with Slack, Typeform, and community engagement platforms, Experience supporting U. S. -based clients or understanding U. S. communication styles, Proven success improving member engagement, satisfaction, or retention metrics, Experience in entrepreneurial, coaching, mastermind, or private membership communities
What You'll Do.
Manage and participate in daily conversations
Initiate discussions and encourage participation
Foster a welcoming atmosphere
Respond promptly to member questions
Introduce members based on shared interests
Facilitate peer-to-peer networking
Build relationships with members
Conduct recurring member check-ins
Identify disengaged members
Monitor churn indicators
Address concerns professionally
Coordinate member-facing events
Manage event logistics
Track engagement metrics
Maintain organized records
Provide insights and recommendations
Manage satisfaction surveys
Analyze member feedback
Take ownership of community health
Identify operational gaps
Adapt to evolving priorities
Support leadership initiatives
How You'll Work.
Team & Collaboration
Work with product team; Collaborate with internal stakeholders; Support leadership with ongoing initiatives
Communication Scope
Excellent spoken and written English; Neutral, U.S. -friendly accent; Professional communicator across Slack, email, and video calls; Member-focused communication style
Process & Methodology
Manage event logistics, Coordinate event scheduling, Communicate event details, Follow through on event actions
Full Job Description
### **Job Title: Community Manager** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours **Location:** LATAM or Africa Preferred (Remote) ### **About the Role** Our client is seeking a proactive, relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily community engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful relationships, driving participation, and maintaining a professional, welcoming, and high-energy environment across the community. You will act as the bridge between members, helping create valuable connections while ensuring members remain engaged, supported, and satisfied. This role is ideal for someone who is outgoing, highly organized, customer-service oriented, and naturally skilled at building relationships and facilitating conversations. ### **Responsibilities** ### **Daily Community Engagement** • Actively manage and participate in daily conversations within Slack • Initiate discussions, encourage participation, and maintain strong engagement levels • Foster a welcoming, professional, and energetic community atmosphere • Respond promptly to member questions, conversations, and requests • Encourage meaningful discussions that strengthen member relationships ### **Relationship Building & Member Connections** • Introduce members to one another based on shared interests, industries, or goals • Facilitate peer-to-peer networking opportunities within the community • Build strong relationships with members through proactive communication and engagement • Serve as a connector who strengthens trust and collaboration across the community ### **Member Satisfaction & Retention** • Conduct recurring member check-ins to gather feedback and assess satisfaction • Identify disengaged members and proactively re-engage them • Monitor churn indicators
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