Jll

real estate

CommunityManager

$70–78k Chicago, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Community Manager at Jll. Skills: event planning, tenant experience, community building. Create and manage programming at an office property. Enhance experience for tenants and visitors”

What You'll Achieve.

Enhance the experience for tenants and visitors; Create a sense of community on the property and virtually; Accurate reports detailing client requests and billing of services; Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client; Ensure accurate billing of services to clients

Industry & Context.

real estate
Problems you'll solve

Creative problem solver; think quickly and efficiently when confronted with a client or tenant request

Eligibility Requirements

Must be authorized to work in the United States without sponsorship

What They're Looking For.

Must Have

Bachelor's Degree or equivalent work experience, At least three years’ experience in marketing and event planning, including VIP guest service

Nice to Have

Previous concierge or VIP retail experience highly-preferred

What You'll Do.

Create and manage programming at an office property

Enhance experience for tenants and visitors

Create a sense of community virtually

Plan meetings and professional conferences

Plan social and networking events

Manage the admin portal of the property app

Manage property social media accounts

Create internal marketing collateral

Provide exemplary concierge services

Serve as an informational resource for the property

Provide accurate reports detailing client requests

Bill services to tenants and client

Coordinate regular programming

Manage property amenity spaces

Plan and maintain the property programming budget

Partner with fitness providers

Create marketing collateral for programming

Partner with local retailers

Assist property management and leasing teams

Maintain the admin portal of property app

Manage property social media pages

Write and design eblasts and monthly newsletter

Act as a building ambassador

Respond to tenant requests

Coordinate reservations and tickets

Negotiate contracts with area vendors

Provide detailed reporting of events

Provide timely and accurate reporting to finance

Handle other concierge-related requests

How You'll Work.

Team & Collaboration

Cross-functional coordination with property management and leasing teams; Partner with fitness providers; Partner with onsite and local retailers; Coordinate with finance department

Communication Scope

Excellent interpersonal and communication skills

Process & Methodology

planning and organizational skills

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL! The Community Manager’s main duty is to create and manage programming at an office property to enhance the experience for tenants and visitors in order to create a sense of community on the property and virtually. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences, but also exciting social and networking events. Additionally, this position may manage the admin portal of the property app, manage property social media accounts, and create internal marketing collateral. Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property – arranging events, meetings, services, gifts and reservations. The Community Manager is also responsible for accurate reports detailing client requests and billing of services to the t

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