Greystar
Real estate
CommunityManager
“Community Manager at Greystar. Skills: Community operations, Resident experience, Team management. Lead daily operations. Ensure resident experiences”
What You'll Achieve.
Achieve revenue goals; Achieve occupancy goals; Drive NOI; Maintain reputation management
Industry & Context.
Resolve resident issues; Address performance issues; Resolve lease disputes
Physical demands, Access all areas, Lift up to 20 lbs, Lift up to 50 lbs, Routine local travel
What They're Looking For.
Must Have
5+ years experience, Fair Housing compliance, ADA compliance, FCRA compliance, Housing regulations compliance
Nice to Have
Community management experience
What You'll Do.
Lead daily operations
Ensure resident experiences
Ensure financial performance
Ensure regulatory compliance
Oversee onsite team members
Coordinate resources and activities
Cultivate inclusive environment
Serve as primary liaison
Respond to resident concerns
Handle escalated resident disputes
Complete required reports
Serve as liaison with ownership
Lead ownership site visits
Provide performance updates
Provide market insights
Improve overall performance
Improve financial success
Provide recommendations for asset preservation
Provide recommendations for revenue growth
Provide recommendations for expense control
Manage professional development
Ensure team trainings are current
Address performance issues
Oversee lease enforcement
Make apartment inspections
Follow proper notice requirements
Impose and collect late fees
Enforce community rules
Enforce lease policies
Coordinate with legal counsel
Conduct daily huddles
Conduct one-on-one coaching
Conduct annual reviews
Meet with team members
Supervise sales activities
Achieve revenue goals
Achieve occupancy goals
Monitor leasing team performance
Collect and post rent
Make financial bank deposits
Prepare monthly financial reports
Review monthly financial reports
Oversee accounts payable
Oversee accounts receivable
Oversee invoice approvals
Oversee vendor billing accuracy
Drive NOI through rent growth
Drive NOI through ancillary income
Drive NOI through expense control
Conduct community inspections
Ensure maintenance schedules executed
Ensure amenities are operational
Build community culture
Monitor resident satisfaction surveys
Respond to resident surveys
Monitor online reviews
Respond to online reviews
Oversee budget creation
Oversee monthly variance reporting
Present financial performance updates
Maintain confidentiality
Analyze market trends
Interpret economic trends
Understand competitive market
Implement marketing strategies
Implement leasing strategies
Adjust pricing strategies
Adjust marketing strategies
Direct maintenance operations
Support maintenance operations
Ensure timely work order completion
Ensure preventive maintenance programs
Manage vendor contracts
Manage insurance compliance
Manage risk management initiatives
Manage incident reporting
Manage insurance claims
Conduct team safety training
Conduct OSHA training
How You'll Work.
Team & Collaboration
Liaison with ownership; Liaison with investors; Liaison with regional management; Liaison with asset management; Coordinate with legal counsel; Work with onsite team
Communication Scope
Performance updates; Market insights
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