Greystar
Real Estate
CommunityManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Manager at Greystar. Skills: Property operations, Financial management, Team leadership, Customer relations. Manage day-to-day operations. Manage team members”
What You'll Achieve.
Achieve budgeted financial goals; Achieve budgeted operational goals; Meet targeted revenues; Achieve occupancy goals; Achieve revenue goals
Industry & Context.
Resolve customer complaints; Resolve service issues; Lead through emergency situations
Physical access to all areas, Lift up to 20 lbs, Lift up to 50 lbs with assistance, Routine local travel
What They're Looking For.
Must Have
4-6 years relevant experience, Property management experience, Sales experience, Marketing experience, Customer service experience, Manage apartment community operations, Resolve customer complaints, Complete financial records, Increase sales revenues, Coordinate team work, Manage multiple priorities, Work in fast-paced environment, Excellent communication skills, Excellent conflict resolution skills, Excellent customer service skills, Detail-oriented, Self-motivated, Ability to work independently, Ability to work as leader, Ability to work as team member, Ability to lead through emergency situations, Ability to maintain operational continuity, Ability to oversee complex building operations, Ability to manage capital projects, Ability to manage vendor management, Ability to manage preventative maintenance, Ability to prioritize competing needs, Maintain service standards, Understand multifamily financial statements, Understand budgeting, Understand forecasting, Understand variance analysis
Nice to Have
3+ years managing luxury high-rise, 300+ units experience, Experience overseeing communities with extensive amenities, Experience overseeing large staff structures, Experience overseeing complex building systems
What You'll Do.
Manage day-to-day operations
Manage daily activities
Manage property resources
Achieve financial goals
Achieve operational goals
Ensure compliance with policies
Ensure compliance with Fair Housing
Ensure compliance with ADA
Ensure compliance with FCRA
Analyze financial statements
Evaluate financial statements
Review marketing information
Access operational reports
Meet targeted revenues
Collect rent and fees
Make financial bank deposits
Prepare monthly financial reports
Review monthly financial reports
Approve vendor invoices
Approve contractor invoices
Approve service provider invoices
Reconcile work performed
Reconcile products purchased
Ensure validity of insurance certificates
Code charges to Chart of Accounts
Manage vendor communication
Manage contractor communication
Manage service provider communication
Stay within budget constraints
Manage petty cash fund
Oversee lease enforcement
Approve resident applications
Approve renewal leases
Conduct apartment inspections
Follow proper notice requirements
Collect other charges
Analyze market trends
Interpret market trends
Implement marketing strategies
Implement leasing strategies
Achieve occupancy goals
Achieve revenue goals
Promote resident satisfaction
Promote resident retention
Respond to resident complaints
Respond to resident questions
Respond to resident requests
Resolve service issues
Address service issues
Ensure maintenance compliance
Complete resident service requests
Conduct property inspections
Ensure property appearance standards
Ensure property safety standards
Ensure property cleanliness standards
Supervise property staff
Manage staff performance
Assist managing owner relationship
Conduct property tours
Provide property performance updates
Respond to owner requests
Complete accounting reports
Complete financial reports
Complete administrative reports
Perform other duties as assigned
Manage lease process (California)
Ensure lease documents are complete (California)
Ensure lease documents are compliant (California)
Ensure lease documents are organized (California)
How You'll Work.
Team & Collaboration
Work with maintenance team; Meet with owners; Work with accounting; Work with client/owner
Communication Scope
Conflict resolution; Customer service
Process & Methodology
Capital projects, Preventative maintenance
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. **JOB DESCRIPTION** * Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contrac
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