Brighthaven Communities
Property Management
CommunityManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Community Manager at Brighthaven Communities. Skills: Resident relations, Financial management, Staff leadership. Ensure positive resident experience. Implement resident services system”
What You'll Achieve.
Achieve 0% rent delinquency; Ensure community curb appeal
Industry & Context.
Resident concerns resolution; Staff concerns resolution; Problem resolution
What They're Looking For.
Must Have
5-7 years property management experience, 2+ years community manager experience, Knowledge of LIHTC, Knowledge of Tax Credit qualifications, Ability to interact with senior executives, Ability to work under constraints, Professional presentation and appearance
Nice to Have
Demonstrated leadership experience, Familiarity with Microsoft Office, Familiarity with internet, Familiarity with email
What You'll Do.
Ensure positive resident experience
Implement resident services system
Acknowledge and correct resident complaints
Serve as resident advocate
Communicate resident concerns to leadership
Function as resident resource center
Manage resident events
Manage retention programs
Refer residents to appropriate services
Maintain confidential resident files
Review community budget comparison
Produce financial growth
Market residential units
Manage occupancy goals
Achieve 0% rent delinquency
Prepare monthly reports
Prepare Property Annual Operating Budget
Submit subsidy vouchers
Oversee capital projects
Communicate between departments
Challenge team members
Coordinate on-site operations
Oversee compliance matters
Oversee vendor relationships
Oversee contractor workmanship
Oversee rent collections
Oversee accounts payable
Promote team execution
Provide regular feedback
Empower collaboration
Demonstrate communication skills
Ensure active communication
Assess employee performance
Provide on-the-spot feedback
Conduct performance reviews
Recognize team members
Manage poor performing team members
Establish clear expectations
Respond to team member concerns
Respond to maintenance conditions
Respond to resident problems
Respond to security breaches
Respond to emergencies
Create personnel schedules
Supervise personnel schedules
Ensure community curb appeal
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior executives; Vendor partners; Regulatory agencies; Social services agencies
Communication Scope
Verbal communication; Written communication
Process & Methodology
Budget implementation, Capital projects
Full Job Description
Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard
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