Zippy
FinTech
CommunityGuide
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Guide at Zippy. Skills: Revenue growth, Market share, Client relationships, Sales. Own revenue metrics. Own market share position”
What You'll Achieve.
Own revenue metrics; Own market share position; Drive measurable growth; Achieve growth targets; Defend market share
Industry & Context.
Diagnostic problem-solving
What They're Looking For.
Must Have
Ownership mentality, Accountable for revenue, Commercially driven, Sales-oriented mindset, High curiosity, Diagnostic problem-solving skills, Naturally personable, Able to build trust
What You'll Do.
Own market share position
Drive measurable growth
Identify revenue opportunities
Quantify performance gaps
Execute against opportunities
Diagnose growth blockers
Escalate quantified impact
Forecast performance trends
Achieve growth targets
Serve as relationship owner
Build credible relationships
Onboard new locations
Deepen product adoption
Lead growth conversations
Operate as portfolio manager
Maintain pipeline visibility
Maintain funding trends
Maintain conversion rates
Maintain unrealized potential
Develop strategic account plans
Train partners on process
Align partners on process
Drive operational discipline
Improve borrower experience
Resolve systemic issues
Resolve file-level friction
Track key performance indicators
Maintain account data
Maintain contact data
Use data for decisions
Prioritize time allocation
Represent client insights
Protect commercial interests
Provide structured feedback
Influence cross-functional teams
Prioritize initiatives
Maintain loan process knowledge
Maintain underwriting knowledge
Maintain technology knowledge
Maintain funding requirements
Serve as trusted expert
Seek learning opportunities
How You'll Work.
Team & Collaboration
Cross-functional alignment; Cross-functional teams
Full Job Description
Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. The Role The Community Guide (CG) owns revenue growth, market share performance, and partner success within their assigned portfolio. This role is responsible for identifying and capturing revenue opportunities across existing accounts by increasing applications, funded loans, and average loan size. The CG diagnoses performance gaps, removes growth barriers, and drives cross-functional alignment to unlock results. As the primary owner of each client relationship, the CG represents Zippy’s interests first while building trusted, long-term partnerships. They ensure partners are operationally aligned, commercially engaged, and fully enabled to deliver a seamless borrower and retailer experience. Success in this role requires strong business judgment, commercial instinct, operational fluency, and disciplined performance management. What You’ll Do Revenue & Market Share Ownership - Own the full revenue metrics and market share position of your assigne
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