Cibc
CommunityGeneralManagerII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community General Manager II at Cibc. Skills: People Leadership, Results Driven Leadership, Client Experience. lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. understand what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals”
What You'll Achieve.
superior client experiences; CIBC growth that exceeds our peers
Industry & Context.
legally eligible to work at the location(s) specified, where applicable, must have a valid work or study permit, may be asked to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency), use artificial intelligence tools during the recruitment process
What They're Looking For.
Must Have
current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)
Nice to Have
Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH), Wealth Management Essentials (WME), Certified Financial Planner (CFP)
What You'll Do.
lead a team of client facing employees within the banking centre
as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality
understand what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals
build a capable and motivated team through proactive talent management
create a positive work environment
ensure effective operations
controls and compliance
promote CIBC and build a reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers
Lead and coach a high performing sales team of Leaders
and Representatives to deepen client relationships and grow business to CIBC
Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business
Advocate for CIBC within the community to recruit employees who share and demonstrate our values
Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals
Monitor the Banking Centre’s business performance and put action plans into place to close any gaps
Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance
Manage and minimize risk to safeguard our bank
clients and shareholders
Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional
Radically Simple and Genuinely Caring
Go above and beyond to champion CIBC within the community and develop new and existing client relationships
Encourage employees to quickly resolve client complaints
and to escalate when necessary
How You'll Work.
Team & Collaboration
Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals; Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre’s overall performance
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you 'll succeed** * **People Leadership –** Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values. * **Results Driven Leadership –** Build a culture of col
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