Cibc

Financial Services

CommunityGeneralManager

CA$115–175k ~AI est. Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Community General Manager at Cibc. Skills: People leadership, Results leadership, Client experience. Lead client facing employees. Deliver on CIBC’s Purpose”

What You'll Achieve.

CIBC growth that exceeds peers

Industry & Context.

Financial Services

What They're Looking For.

Must Have

Mutual Funds License, Canadian Securities Course, Investment Funds In Canada

Nice to Have

Branch Compliance Officer’s Course, Branch Managers Examination Course, Conducts & Practices Handbook, Wealth Management Essentials, Certified Financial Planner

What You'll Do.

Lead client facing employees

Deliver on CIBC’s Purpose

Understand client needs

Provide advice and solutions

Create a positive work environment

Ensure effective operations

Ensure effective processes

Ensure effective controls

Ensure effective compliance

Build community reputation

Lead and coach sales team

Deepen client relationships

Grow business to CIBC

Provide development opportunities

Challenge people to re-think business

Build a culture of collaboration

Monitor business performance

Put action plans into place

Close performance gaps

Work collaboratively with partners

Maximize market opportunities

Increase Banking Centre performance

Safeguard shareholders

Meet client financial needs

Provide high standard of service

Develop new client relationships

Develop existing client relationships

Encourage employees to resolve complaints

Escalate client complaints when necessary

How You'll Work.

Team & Collaboration

Collaboration across multiple client offers; Work collaboratively with partners

Full Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers. _At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._ **How you 'll succeed** * **People Leadership –** Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values. * **Results Driven Leadership –** Build a culture of collaboration across multiple client offers so that clients are served by t

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