Cibc
Financial Services
CommunityGeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Community General Manager at Cibc. Skills: People leadership, Results leadership, Client experience. Lead client facing employees. Deliver on CIBC’s Purpose”
What You'll Achieve.
CIBC growth that exceeds peers
Industry & Context.
What They're Looking For.
Must Have
Mutual Funds License, Canadian Securities Course, Investment Funds In Canada
Nice to Have
Branch Compliance Officer’s Course, Branch Managers Examination Course, Conducts & Practices Handbook, Wealth Management Essentials, Certified Financial Planner
What You'll Do.
Lead client facing employees
Deliver on CIBC’s Purpose
Understand client needs
Provide advice and solutions
Create a positive work environment
Ensure effective operations
Ensure effective processes
Ensure effective controls
Ensure effective compliance
Build community reputation
Lead and coach sales team
Deepen client relationships
Grow business to CIBC
Provide development opportunities
Challenge people to re-think business
Build a culture of collaboration
Monitor business performance
Put action plans into place
Close performance gaps
Work collaboratively with partners
Maximize market opportunities
Increase Banking Centre performance
Safeguard shareholders
Meet client financial needs
Provide high standard of service
Develop new client relationships
Develop existing client relationships
Encourage employees to resolve complaints
Escalate client complaints when necessary
How You'll Work.
Team & Collaboration
Collaboration across multiple client offers; Work collaboratively with partners
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you 'll be doing** As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers. _At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._ **How you 'll succeed** * **People Leadership –** Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business. Advocate for CIBC within the community to recruit employees who share and demonstrate our values. * **Results Driven Leadership –** Build a culture of collaboration across multiple client offers so that clients are served by t
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