DLH
Healthcare
CommunityEngagementResearchAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Engagement Research Assistant at DLH. Skills: Community engagement, Clinical research support, Website maintenance, Document management. Maintain project website and portals. Upload protocols, reports, announcements, communications, and videos”
Industry & Context.
Up to 5% travel
What They're Looking For.
Must Have
Bachelor's degree in Public Health, Health Sciences, Clinical Research, Communications, Social Sciences, Information Management, or a related field, Associate degree plus 3 years of relevant professional experience, High school diploma/GED plus 6 years of progressively responsible experience, 1 year of professional experience supporting clinical research, public health programs, healthcare operations, academic research, community-based research, patient advocacy initiatives, or federally funded programs, Experience drafting, editing, and proofreading professional communications, Experience managing databases, websites, document repositories, or information management systems, Demonstrated experience managing multiple priorities and meeting deadlines
Nice to Have
Experience supporting NIH-funded, CDC-funded, HRSA-funded, or other federally funded clinical research or public health programs, Experience supporting HIV/AIDS, infectious disease, health equity, community-based participatory research, or patient engagement initiatives, Familiarity with clinical research terminology, protocol development, Good Clinical Practice (GCP), or human subjects research, Experience using collaboration and project management platforms, Experience managing website content using content management systems (CMS), Experience coordinating meetings, stakeholder communications, customer support, help desk activities, or administrative project support, Basic video editing or multimedia production experience, Experience working with international stakeholders, research sites, or multicultural populations, Professional or lived experience engaging with underserved, marginalized, or vulnerable populations, Multilingual proficiency is a plus
What You'll Do.
Maintain project website and portals
Assist with QC of website information
Monitor User Support Help Desk
Resolve access or other issues
Respond to website user questions
Provide word processing support
Provide document formatting support
Monitor project communications mailbox
Distribute messages promptly and correctly
and send meeting invitations
and follow-up on surveys and polls
Attend community meetings
Support community meetings
Monitor ACTG Community Support mailbox
Assist with responses and resolutions
Draft and distribute community communications
Oversee and coordinate preparation of quarterly community newsletter
Manage newsletter timelines
Track article submissions
Communicate with contributors
Compile the newsletter
Maintain and update community rosters
Maintain and update email distribution lists
Inform supervisor of all issues
Proactively assist in issue resolution
Provide backup support for other task areas
Provide supplemental support for other task areas
Travel to in-person meetings
Perform additional duties as required
How You'll Work.
Team & Collaboration
Multidisciplinary team; Community Coordinator
Communication Scope
Written communication; Editing; Proofreading; Technical writing; Professional communications
Process & Methodology
Project management platforms
Full Job Description
About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview DLH is seeking a Community Engagement Research Assistant to support the Network Coordinating Center (NCC) of the ACTG (Advancing Clinical Therapeutics Globally for HIV and Other Infections) network, one of the world's largest and longest-running clinical trials networks focused on HIV, other infectious diseases, and those living with them. This clinical trials network is led by some of the world’s leading experts in infectious disease and HIV/AIDS in the US and abroad. This position will be responsible for a variety of technical and administrative tasks to support project staff including maintaining the project website, providing user support for website users, formatting protocol documents, video editing, and other technical and administrative requests. The position will also provide community support, including but not limited to monitoring the ACTG Community Support mailbox, assisting with responses and resolutions, overseeing preparation of the quarterly community newsletter, providing meeting support, updating community rosters in the project database, and maintaining email distribution lists. Responsibilities Maintain the project website and portals to ensure accuracy and timeliness of information, orga
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