CommunityBehavioralHealthCenterResourceSpecialist

**POSITION SUMMARY:** Works with individuals served by BMC’s Community Behavioral Health Center (CBHC) to provide case management and health system navigation to improve coordination and outcomes. This role functions as part of a multidisciplinary team and provides direct communication to individuals receiving services to collaborate on treatment goals and provide updates on progress toward meeting these goals. Acts as a liaison to community provider agencies and other key stakeholders and assists in advocating for client needs including by making referrals for necessary services and supports. **Position** : Community Behavioral Health Center Resource Specialist **Department** : Bridge Clinic **Schedule** : Full Time **ESSENTIAL RESPONSIBILITIES / DUTIES:** Responsible for working with patients: * Helps schedule and follow up with appointments through phone call reminders, planning for transportation, etc. * Coordinates with existing providers to facilitate communication and transition planning * Works with community-based organizations on behalf of individuals, and helps complete applications for community services. * Helps to problem solve issues that interfere with obtaining care. Performs a variety of follow-up duties such as: * Maintains positive relationships with collaborating and consulting health care providers and community agencies. * Assists team in making referrals and supporting individuals with follow through. * Coordinates clinical patient services such as interpreter services, etc. Performs administrative tasks to include * Recordkeeping, including filing encounter notes in the EMR. * Collects and manages clinical data in standardized format. * Works cooperatively with other team members. * Provides and receives constructive feedback from team members. * Contributes to the development of new ideas that impact the program. * Maintains patient confidentiality. Meets hospital-wide standards in the following areas: * Conforms to hospital standards of pe