Greystar
Real Estate
CommunityAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Community Assistant at Greystar. Skills: Sales, Leasing, Customer service. Perform administrative tasks for leasing office. Copy documents”
What You'll Achieve.
Achieve occupancy goals; Achieve retention goals; Achieve property revenue goals; Achieve resident satisfaction goals
Industry & Context.
Solve problems
Lives onsite, On-call shift per week, After-hours emergencies
What They're Looking For.
Must Have
High School diploma or equivalent, Must be enrolled in a local university, Must be in good academic standing, Available to work a minimum of 10 hours per week, Must be available to work move-in and move-outs
Nice to Have
Some related work experience preferred
What You'll Do.
Perform administrative tasks for leasing office
Handle resident calls
Organize rent payments
Assist with sales and leasing activities
Achieve property revenue and occupancy goals
Conduct virtual tours
Respond to online inquiries
Greet and qualify prospects
Conduct property tours
Assist with lease preparation process
Generate required lease paperwork
Organize resident lease files
Assist with move in and move out process
Answer incoming calls
Set appointments for prospects
Perform on-campus marketing outreach
Generate community awareness
Generate qualified traffic
Assist with coordinating resident functions
Achieve resident satisfaction goals
Schedule resident visits
Conduct resident visits
Act as after-hours liaison
Respond to after-hours emergencies
Respond to resident concerns
Respond to resident questions
Take prompt action to solve problems
Document resident requests
Convey resident requests
How You'll Work.
Team & Collaboration
Collaborative member of a team; Collaborative partnerships
Communication Scope
Written communication; Verbal communication
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** The Community Assistant works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community. The Community Assistant will work no more than 20 hours per week. **JOB DESCRIPTION** **KEY RESPONSIBILITIES:** * Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials. * Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments. * Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files. * Assists with move in and move out proce
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