Jll

CommunityAmbassador

Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Community Ambassador at Jll. Create a welcoming environment. managing visitor registration”

Industry & Context.

Problems you'll solve

Problem-solving skills; common sense; smart solutions

What They're Looking For.

Must Have

Customer service expertise, Problem-solving skills, common sense, Resilience, adaptability, Familiarity with facilities management, Can-do attitude with smart solutions

Nice to Have

experience in hospitality, tourism, retail, or administration, diploma from an accredited institute

What You'll Do.

Create a welcoming environment

managing visitor registration

Manage office operations

Support regional initiatives

Foster a sense of community

drive employee engagement

Serve as the main point of contact

Ensure compliance with company policies

visitor management systems

Optimise meeting room usage

educating clients on efficient booking practices

How You'll Work.

Team & Collaboration

Collaborate with the wider team to ensure seamless service delivery

Communication Scope

internal/external calls; correspondence

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this opportunity involves:** The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our amazing offices at 101 Collins St. Being the face of the organisation, they offer genuine hospitality at concierge and create lasting impressions, while supporting smooth operations through administrative tasks and premium service delivery. **An Overview of the role:** * Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support. * Handle communication, including internal/external calls and correspondence. * Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management. * Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts. * Foster a sense of community and drive employee engagement through various programs and activities. * Serve as the main point of contact and brand representative for all personnel. * Ensure compliance with company policies, safety protocols, and visitor management systems. * Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices. * Collaborate with the wider team to ensure seamless service delivery across all areas. **Sounds like you? This is what we are looking for:** The ideal candidate fo

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