Comcast
CommunityAccountProfessional
Neural analysis suggests this role is
optimal for Mid candidates.
“Community Account Professional at Comcast. Increase active subscribers and product penetration. Sell and promote Comcast products”
What You'll Achieve.
Increase the number of active subscribers; Increase product penetration; Maximize sales; Meet and exceed sales goals; Net add improvement; Penetration goals; Drive customer acquisition, awareness, retention and interest; Generate subscriber growth; Drive results and growth
Industry & Context.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
What They're Looking For.
Must Have
2-5 Years Relevant Work Experience
Nice to Have
Bachelor's Degree
What You'll Do.
Increase active subscribers and product penetration
Sell and promote Comcast products
Develop relationships with property management
Provide ongoing sales support
Utilize advanced knowledge of products
Demonstrate advanced product knowledge
Meet and exceed sales goals
Drive customer acquisition and awareness
Follow-up with customer and property staff
Lead fast resolution of issues
Develop working relationships with property management
Call on and visit new build MDU properties
Ensure Comcast services are available
Utilize software programs and social media
Exercise independent judgment and discretion
Maintain consistent attendance
Work nights and weekends
Work variable schedule and overtime
How You'll Work.
Team & Collaboration
Win as a team - make big things happen by working together and being open to new ideas.; Support a culture of inclusion in how you work and lead.
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home. Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services. Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales. Works with moderate guidance in own area of knowledge. **Job Description** **Core Responsibilities** * Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home. * Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.g., community rewards for property staff, events, market
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