Mattel
Tech / AI / Software
Communications&TrainingSpecialist–BusinessEnablement
Neural analysis suggests this role is
optimal for mid candidates.
“Communications & Training Specialist – Business Enablement at Mattel. Skills: Communications, Training & Enablement, AI & Multimedia Content Creation, Project Planning & Execution. creating enterprise-wide communications about new software rollouts, system changes, and IT initiatives. writing engaging articles for our company intranet”
What You'll Achieve.
deliver exceptional results; pursuing best-in-class outcomes; create and deliver results
Industry & Context.
analytical and problem-solving abilities; proactive approach to addressing challenges
willing to work onsite 4 days a week in Hyderabad, collaborate during some US EST working hours
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Information Technology, or a related field, Minimum of 10 years of experience in (Insert function here) or a similar role, at least 5 years of experience managing offshore technical teams, understanding of software development, IT infrastructure, and project delivery methodologies, Proven ability to lead and inspire technical teams, excellent interpersonal and communication skills, analytical and problem-solving abilities, a proactive approach to addressing challenges, Ability to work effectively in a multicultural environment, manage teams across different time zones
Nice to Have
Master's degree, Bachelor’s degree in Communications, Instructional Design, Information Technology, or a related field, 3+ years of experience in internal communications, corporate training, or IT enablement, Proven experience with eLearning platforms (LMS), video editing tools, and AI multimedia tools (e. g. , Heygen, ElevenLabs, ChatGPT, Sora, etc), project management skills with experience supporting global IT initiatives, Familiarity with enterprise change management practices is a plus, Experience working with global teams and supporting large-scale IT rollouts
What You'll Do.
creating enterprise-wide communications about new software rollouts
writing engaging articles for our company intranet
developing eLearning content
using modern AI-powered tools to create multimedia learning experiences
Draft and distribute internal IT communications related to new software rollouts
and operational updates
engaging content for our company intranet to keep employees informed about key IT initiatives
Ensure consistency in tone
and branding across all IT communications
Design and develop training materials
and job aids for the LMS
Translate technical concepts into simple
user-friendly training for business users
Track and evaluate training effectiveness and user engagement
and delivery of communication and training milestones
Coordinate with global stakeholders to align communication timing with broader initiatives
Manage feedback loops and revise materials as needed based on user input and pilot feedback
Leverage AI tools like ChatGPT
and voice generation to enhance communication and training experiences
Experiment with and adopt emerging tools to scale content creation and localization
Collaborate with designers or media partners when needed to produce polished assets
How You'll Work.
Team & Collaboration
collaborate during some US EST working hours; Coordinate with global stakeholders; Collaborate with designers or media partners; work effectively in a multicultural environment; manage teams across different time zones; working closely together always brings better results; Partnership is our process
Communication Scope
enterprise-wide communications; internal communications; written and verbal communication skills; translate technical jargon into relatable, plain-language messaging; messaging; branding
Process & Methodology
project planning, Support planning, scheduling, and delivery of communication and training milestones, project management skills with experience supporting global IT initiatives
Full Job Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Title: Communications & Training Specialist – Business Enablement Location: Hyderabad, India Job Summary: We are seeking a creative and detail-oriented Communications & Training Specialist to support our global IT organization. This role will be responsible for creating enterprise-wide communications about new software rollouts, system changes, and IT initiatives. Additionally, the role involves writing engaging articles for our company intranet, developing eLearning content, and using modern AI-powered tools to create multimedia learning experiences. The ideal candidate will have a strong foundation in project planning, internal communications, and digital content creation. This individual must be willing to work onsite 4 days a week in Hyderabad and collaborate during some US EST working hours. Key Responsibilities: Communications: * Draft and distribute internal IT communications related to new software rollouts, enhancements, and operational updates. * Write clear, engaging content for our company intranet to keep employees informed about key IT initiatives. * Ensure consistency in tone, messaging, and branding across all IT communications. Training & Enablement: * Design and develop training materials, including videos, interactive modules, and job aids for the LMS. * Translate technical concepts into simple, user-friendly training for business users. * Track and evaluate training effectiveness and user enga
Applying for this Communications & Training Specialist – Business Enablement role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Mattel?
Real rants from real employees. Read before you apply.