Amazon.com Services LLC
PR, Public Relations, global communications and community impact
CommunicationsSpecialist,DeliveryExperience&Returns
Neural analysis suggests this role is
optimal for Senior candidates.
“Communications Specialist, Delivery Experience & Returns at Amazon.com Services LLC. Skills: Communications, Public relations, Storytelling. Write strategic communications plans. Execute strategic communications plans”
Industry & Context.
Solid judgment
What They're Looking For.
Must Have
5+ years communications experience, 5+ years public relations experience, Bachelor's degree
Nice to Have
Prioritize and manage multiple responsibilities, Communicate complex business concepts, Work effectively across cross-functional teams, Partner well with people at all levels, Thrive in fast-paced environment, Work in deadline-oriented environment, Work directly with media, Creative thinking, Entrepreneurial thinking, Solid judgment, Judgment in narrow time frames
What You'll Do.
Write strategic communications plans
Execute strategic communications plans
Provide strategic guidance
Provide strategic support
Counsel business leaders
Work across internal stakeholders
Deliver on objectives
Develop press releases
Develop media pitches
Develop owned channels content
Write owned channels content
Build media relationships
Maintain media relationships
Prepare forward-looking plans
Manage communications challenges
How You'll Work.
Team & Collaboration
Internal stakeholders; Cross-functional teams; People at all levels
Communication Scope
Compelling narratives; Storytelling; Messaging; Talking points
Full Job Description
Amazon is looking for a driven and experienced Communications Specialist to join its Stores Communications team supporting the Delivery Experience and Returns. In this role, you'll craft compelling narratives about how Amazon makes customers' lives easier, lead proactive storytelling efforts, and provide strategic communications support to the teams that innovate to make it easier and faster for customers receive and return items. This role can be based in Seattle, WA, or Arlington, VA. Key job responsibilities - Write and execute strategic communications plans to support Amazon’s delivery experience and returns narratives. - Drive earned, owned, and social media coverage of Amazon's convenient delivery and returns options. - Provide strategic communications guidance and support for business initiatives. - Counsel business leaders on communications strategy. - Work across internal stakeholders to deliver on objectives. - Write messaging and talking points. - Develop and write press release, media pitches, and owned channels content. - Build and maintain relationships with media, including traditional and emerging outlets. - Prepare forward-looking plans for emerging issues. - Successfully manage fast-moving communications challenges, both proactively and reactively Basic Qualifications: - 5+ years of recent professional communications or public relations experience - Bachelor's degree Preferred Qualifications: - Experience prioritizing and managing multiple responsibilities - Experience communicating complex business concepts in verbal and written form - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - Ability to thrive in a fast-paced and deadline-oriented environment. - Experience working directly with media. - Creative and entrepreneurial thinking. - Positive, can-do attitude. - Solid judgment, particularly in narrow time frames. Amazon is an equal opportunity employer and does not
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