Amazon.com Services LLC
PR, Public Relations, global communications and community impact
CommunicationsManager
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“Communications Manager at Amazon.com Services LLC. Skills: Communications strategy, Media engagement, Narrative development. Build strategic communications plans. Lead strategic communications campaigns”
What You'll Achieve.
Bring delivery speeds to life; Tell Amazon's speed story; Highlight fast delivery offerings
Industry & Context.
Analyze data; Synthesize data; Uncover trends; Uncover insights; Uncover proof points; Manage challenges
What They're Looking For.
Must Have
7+ years communications experience, 7+ years public relations experience, Bachelor's degree
Nice to Have
Excellent written skills, Excellent verbal skills, Translate complex data, Thrive in fast-paced environment, Thrive in deadline-oriented environment, Drive progress, Earn trust, Experience working with media, Creative thinking, Entrepreneurial thinking, Operate independently, Coordinate across teams, Coordinate across stakeholders, Solid judgment, Multitask, Prioritize
What You'll Do.
Build strategic communications plans
Lead strategic communications campaigns
Support delivery speed narratives
Translate complex data
Develop data-backed media moments
Deliver earned media coverage
Deliver owned media coverage
Deliver social media coverage
Provide strategic guidance
Support business leaders
Work across internal stakeholders
Develop press releases
Develop media pitches
Develop owned channels content
Write owned channels content
Develop talking points
Build relationships with reporters
Maintain relationships with reporters
Prepare forward-looking plans
Manage communications challenges
How You'll Work.
Team & Collaboration
Work across internal stakeholders; Coordinate across multiple teams; Coordinate across stakeholders
Communication Scope
Media pitches; Press releases; Talking points
Full Job Description
Amazon is looking for a driven, experienced Communications Manager to join its Stores Communications team, focused on Delivery and Speed storytelling. In this role, you'll lead proactive communications programs grounded in data and insights that help bring Amazon's fast delivery speeds to life for customers, media, and stakeholders. You'll develop narratives around delivery milestones, identify opportunities to tell Amazon's speed story, and partner with business leaders to shape communications strategies. This role can be based in Seattle, WA, or Arlington, VA. Key job responsibilities • Build and lead proactive strategic communications plans and campaigns to support Amazon’s delivery speed narratives. • Translate complex data into compelling stories, media moments, and sustained narrative momentum. • Identify, analyze, and synthesize internal data to uncover trends, insights, and proof points that resonate with customers and media. • Develop data-backed media moments that highlight Amazon’s fast delivery offerings. • Deliver earned, owned, and social media coverage of Amazon delivery speed and selection. • Provide strategic communications guidance and support for business leaders and initiatives. • Work across internal stakeholders to deliver on objectives. • Develop and write press releases, media pitches, owned channels content and talking points. • Build and maintain relationships with reporters from top-tier media outlets. • Prepare forward-looking plans for emerging issues. • Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively. Basic Qualifications: - 7+ years of recent professional communications or public relations experience - Bachelor's degree Preferred Qualifications: - Excellent written and verbal communications skills. - Demonstrated ability to translate complex data for external audiences - Ability to thrive in a fast-paced and deadline-oriented environment. - Ability to drive progress and
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