Four Seasons
Communication/ReservationAgent
Neural analysis suggests this role is
optimal for Entry candidates.
“Communication/ Reservation Agent at Four Seasons. Skills: Communication, Reservation, Customer Service. Answer phone inquiries. Take reservations enquiries”
Industry & Context.
Resolves customer complaints
Hold work authorization for Jordan
What They're Looking For.
Must Have
1 year of experience in same field, Excellent verbal communication skills in both Arabic and English Languages, Customer service experience, sales skills
What You'll Do.
Answer phone inquiries
Take reservations enquiries
Handle guest interactions
Acquire hotel knowledge
Utilize telephone switchboard
Update existing reservations
Respond to email inquiries
Answer general reservations emails
Retrieve and distribute mail
Process brochure requests
Accept and deliver wake-up calls
Accept and deliver messages
Perform installation and repairs
How You'll Work.
Communication Scope
Excellent verbal communication skills in both Arabic and English Languages
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach. **About the role** Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation. **What you will do:** * Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. * Taking telephone, e-mail and fax reservations enquiries. * Handles all guest interactions with the highest level of hospitality an
Applying for this Communication/ Reservation Agent role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Four Seasons?
Real rants from real employees. Read before you apply.