Vanguard
Financial Services
CommunicationConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“Communication Consultant at Vanguard. Skills: Customer Success, Communication strategies. Represent Vanguard’s participant experience. Develop participant engagement strategies”
What You'll Achieve.
Drive financial success; Deliver positive outcomes
Industry & Context.
What They're Looking For.
Must Have
Minimum five years of related work experience, Experience engaging with external clients, Experience engaging with senior, influential stakeholders, Demonstrated executive presence, Undergraduate degree or equivalent combination of training and experience
Nice to Have
B2B experience preferred, Experience/familiarity with the 401(k) recordkeeping business preferred
What You'll Do.
Represent Vanguard’s participant experience
Develop participant engagement strategies
Consult with plan sponsor clients
Leverage plan sponsor/ participant engagement data
Understand Vanguard products and services
Leverage Vanguard’s proven communication best practices
Participate in special projects
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Plan sponsors; Plan participants
Communication Scope
Participant communications
Full Job Description
Consult with our Workplace Solution's plan sponsors to create and implement effective communications strategies for plan participants to drive their financial success. You will leverage key insights and engagement best strategies to develop impactful strategies that drive targeted initiatives, deepen participant relationships and deliver positive outcomes. **Responsibilities:** * Represent Vanguard’s participant experience to a book of business, ensuring they fully understand and appreciate our services and offerings. * Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach. * Consult with plan sponsor clients using key plan metrics, participant insights, and our proven participant communications approaches to drive positive participant outcomes. * Leverage plan sponsor/ participant engagement data and insights to create and deliver participant engagement strategies. Identify trends for future application. * Understand Vanguard products and services, both within the retirement plan and beyond, in order to offer our holistic solutions for plan participants. * Leverage Vanguard’s proven communication best practices to engage participants. * Participate in special projects and perform other duties as assigned. **Qualifications:** * Minimum five years of related work experience, including strong experience engaging with external clients and/or senior, influential stakeholders, with demonstrated executive presence (B2B preferred). * Develop participant engagement strategies tailored to provide solutions that meet client and participant needs, leveraging our best-in-class approach. * Experience/familiarity with the 401(k) recordkeeping business preferred. * Undergraduate degree or equivalent combination of training and experience. **Special Factors** **Sponsorship** Vanguard is not offering visa sponsorship for this position. **About Vanguard** At Vanguard, we don't just have a
Applying for this Communication Consultant role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Vanguard?
Real rants from real employees. Read before you apply.