CommSec

CommSecCustomerSpecialist

Sydney, New South Wales, Australia FULL TIME Remote Friendly
The Brief

“CommSec Customer Specialist at CommSec. Skills: Customer service, Problem solving, Communication. Assist customers over the phone with Equities Account enquires. Connect with customers, building trust and rapport”

What You'll Achieve.

Foster positive outcomes for customers

Industry & Context.

Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

Available to work a rotating roster Monday to Friday between the hours of 8am to 6pm, Full Time role / 38-hour week

Nice to Have

Ability to confidently support customers in Mandarin and/or Cantonese

What You'll Do.

Assist customers over the phone with Equities Account enquires

Connect with customers

building trust and rapport

Use problem-solving skills to identify customer concerns

Guide customers through products

How You'll Work.

Communication Scope

Meaningful conversations; Clear and respectful explanation

Free ATS check

Applying for this CommSec Customer Specialist role?

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