Globus Medical
CommercialSupportAssociate
“Commercial Support Associate at Globus Medical. Skills: Inventory management, Sales support, Customer operations. Work with Spine Territory Manager. Manage territory coverage”
What You'll Achieve.
Meet or exceed assigned sales goals; Meet or exceed market share targets
Industry & Context.
Ensure timely and effective resolution of customer inquiries and field team requests; Overcome obstacles
What They're Looking For.
Must Have
Territory coverage, Inventory management, Limited sales responsibilities, Represent the company in accordance with the company’s quality policy and procedures
What You'll Do.
Work with Spine Territory Manager
Manage territory coverage
Handle limited sales responsibilities
Receive consignment set requests
Manage consignment set calendar
Ship consignment sets
Schedule consignment set pickups
Inspect consignment sets
Replenish consignment sets
Update addresses in GlobusOne
Monitor emails and phone calls
Enter DOs/schedule cases in AtlasOne
Enter DOs and Loaner Requests
Fulfill consignment requests
Process invoicing and POs
Execute territory plan
Support Territory Manager
Conduct joint field calls
Strengthen product expertise
Strengthen procedural expertise
Serve as operational contact
Resolve customer inquiries
Resolve field team requests
Manage consignment orders
Oversee urgent shipments
Oversee express shipments
Maintain customer records
Maintain shipment records
Maintain inventory transfer records
Maintain operational records
Coordinate loaner equipment logistics
Administer consignment inventory
Monitor inventory levels
Ensure surgical readiness
Operate in compliance
Adhere to Code of Conduct
Maintain compliance training
Represent company professionally
How You'll Work.
Team & Collaboration
Work together with the Spine Territory Manager; Support the Spine Territory Manager through joint field calls; Work with distribution center; Support customer-facing employees; Working together, anything is possible; Value every person on our team; Treat each other with respect; Accountable to one another; Support each other; Make each other stronger
Communication Scope
Monitor emails/phone calls; Redirect to correct contacts; Serve as the primary operational contact for local customer inquiries and field team requests
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