Globus Medical
CommercialSupportAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Commercial Support Associate at Globus Medical. Skills: Inventory management, Sales support, Customer operations. Work with Spine Territory Manager. Manage territory coverage”
What You'll Achieve.
Meet or exceed assigned sales goals; Meet or exceed market share targets
Industry & Context.
Ensure timely and effective resolution of customer inquiries and field team requests; Overcome obstacles
What They're Looking For.
Must Have
Territory coverage, Inventory management, Limited sales responsibilities, Represent the company in accordance with the company’s quality policy and procedures
What You'll Do.
Work with Spine Territory Manager
Manage territory coverage
Handle limited sales responsibilities
Receive consignment set requests
Manage consignment set calendar
Ship consignment sets
Schedule consignment set pickups
Inspect consignment sets
Replenish consignment sets
Update addresses in GlobusOne
Monitor emails and phone calls
Enter DOs/schedule cases in AtlasOne
Enter DOs and Loaner Requests
Fulfill consignment requests
Process invoicing and POs
Execute territory plan
Support Territory Manager
Conduct joint field calls
Strengthen product expertise
Strengthen procedural expertise
Serve as operational contact
Resolve customer inquiries
Resolve field team requests
Manage consignment orders
Oversee urgent shipments
Oversee express shipments
Maintain customer records
Maintain shipment records
Maintain inventory transfer records
Maintain operational records
Coordinate loaner equipment logistics
Administer consignment inventory
Monitor inventory levels
Ensure surgical readiness
Operate in compliance
Adhere to Code of Conduct
Maintain compliance training
Represent company professionally
How You'll Work.
Team & Collaboration
Work together with the Spine Territory Manager; Support the Spine Territory Manager through joint field calls; Work with distribution center; Support customer-facing employees; Working together, anything is possible; Value every person on our team; Treat each other with respect; Accountable to one another; Support each other; Make each other stronger
Communication Scope
Monitor emails/phone calls; Redirect to correct contacts; Serve as the primary operational contact for local customer inquiries and field team requests
Full Job Description
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. ** _Position Summary_****:** The **Commercial Support Associate** will work together with the Spine Territory Manager and will have territory coverage, inventory management, and limited sales responsibilities. The **Commercial Support Associate** will represent the company in accordance with the company’s quality policy and procedures. **_Essential Functions_****:** **Sales Office Responsibilities** * Receive requests from the reps to utilize the consignments sets that live in the office * Manage calendar for consignment sets (through AtlasOne (ideal), outlook calendar or excel) * Ship consignment sets as requested * Schedule pickups and ensure loaners get back to Sydney (either directly shipped or forwarded after arriving at office) * Inspect and Replenish the consignment sets with either consignment loose item stock that is in the office or from DO replenishments that are shipped to the office * Update addresses in GlobusOne when requested * Monitor emails/phone calls and redirect to correct contacts if needed * Enter DOs/schedule cases in AtlasOne when rep is unable to **CS/Operations** * Last resort for entering DOs and Loaner Requests * Update addresses when requested * Loaner deployment, inspections, replenishments * Entering and fulfilling approved consignment requests * Invoicing, POs, etc **Sales Execution & Territory Performance** * Execute a strategic territory plan to meet or exceed assigned sales goals and market share targets. * Suppo
Applying for this Commercial Support Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Globus Medical?
Real rants from real employees. Read before you apply.