New Products And Sales Techniques
CommercialSpecialist
“Commercial Specialist at New Products And Sales Techniques. Skills: Commercial sales, Customer service, Logistics coordination, Parts management. Support CPP-led commercial sales. Assist with dispatching commercial deliveries”
What You'll Achieve.
Increase average transaction value
Industry & Context.
Diagnostic ability
Work evenings, Work weekends, Lift up to 50 pounds, Lift up to 100 pounds, Close vision, Distance vision, Color vision, Depth perception, Adjust focus, Work outside, Exposure to weather, Exposure to moving mechanical, Exposure to high precarious, Exposure to toxic, Exposure to caustic, Risk of electrical, Risk of explosives, Exposure to vibration
What They're Looking For.
Must Have
Speak and write English, Understand and execute instructions, Read and interpret documents, Write simple correspondence, Use Microsoft software effectively, Use basic math accurately, Organizational skills, Basic inventory management skills, Basic dispatching knowledge, Basic understanding of vehicle maintenance schedules, Working knowledge of automotive systems, Diagnostic ability, Successfully complete the Parts Knowledge Assessment, Valid driver's license, Acceptable driving record, Maintain MVR certification
Nice to Have
Spanish a plus, Prior automotive parts experience, Prior dispatching or logistics coordination experience, Proven sales ability, Formal or informal experience working in groups, ASE certification
What You'll Do.
Support CPP-led commercial sales
Assist with dispatching commercial deliveries
Coordinate commercial deliveries
Manage store vehicle fleet maintenance
Perform vehicle safety checks
Ensure vehicle readiness
Conduct account stocking visits
Perform Pro Sales flyer drops
Perform outbound calls
Perform basic account touchpoints
Perform customer deliveries
Follow standard driver procedures
Collect core handling
Collect credit accounts
Build customer relationships
Lead parts department organization
Maintain backroom organization
Maintain staging areas
Maintain delivery areas
Maintain product inventory knowledge
Assist with upselling products
Assist with cross-selling products
Lead commercial program
Engage with walk-in customers
Assist CPPs with tasking
Assist GMs with tasking
Assist with special projects
Assist with execution initiatives
Support inventory management
Support onboarding new team members
Support shadowing new team members
How You'll Work.
Team & Collaboration
Communicate with customers; Communicate with peers; Communicate with management; Work with CPPs; Work with GMs; Work with new team members
Communication Scope
Friendly communication; Effective communication; Written correspondence
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