New Products And Sales Techniques
CommercialSpecialist
“Commercial Specialist at New Products And Sales Techniques. Skills: Commercial sales, Customer relationship building, Parts knowledge, Sales ability. Support commercial sales. Assist with dispatching”
What You'll Achieve.
Increase average transaction value
Industry & Context.
Work assortment of days, Work evenings, Work weekends, Walk or stand, Use hands and fingers, Reach with hands, Climb, Stoop, Kneel, Crouch, Crawl, Lift up to 50 pounds, Lift up to 100 pounds, Close vision, Distance vision, Color vision, Depth perception, Adjust focus, Work outside, Exposed to weather conditions, Exposed to moving mechanical, Exposed to high risk, Exposed to precarious risk, Exposed to toxic risk, Exposed to caustic risk, Exposed to electrical risk, Exposed to explosives risk, Exposed to vibration
What They're Looking For.
Must Have
Speak and write English, Understand and execute instructions, Read and interpret documents, Write simple correspondence, Use Microsoft Word, Use Microsoft Excel, Use basic math accurately, Organizational skills, Basic inventory management skills, Basic dispatching knowledge, Basic understanding of vehicle maintenance, Working knowledge of automotive systems, Diagnostic ability, Complete Parts Knowledge Assessment, Valid driver's license, Acceptable driving record, MVR certification
Nice to Have
Prior automotive parts experience, Prior dispatching experience, Logistics coordination experience, Proven sales ability, Experience working in groups, Spanish language proficiency, ASE certification preferred, Climb or stoop, Kneel, crouch, or crawl
What You'll Do.
Support commercial sales
Assist with dispatching
Coordinate commercial deliveries
Manage store vehicle fleet maintenance
Conduct safety checks
Perform general vehicle readiness checks
Conduct account stocking visits
Perform Pro Sales flyer drops
Perform outbound calls
Perform basic account touchpoints
Perform customer deliveries
Follow standard driver procedures
Collect credit accounts
Build customer relationships
Lead parts department organization
Lead backroom organization
Lead staging area organization
Lead delivery area organization
Maintain product inventory knowledge
Maintain new arrivals knowledge
Assist in upselling products
Assist in cross-selling products
Lead commercial program
Engage with walk-in customers
Recommend parts or services
Assist with special projects
Assist with execution initiatives
Support onboarding new team members
Support shadowing new team members
How You'll Work.
Team & Collaboration
Work with customers; Work with peers; Work with management; Work with CPPs; Work with GMs
Communication Scope
Friendly communication; Effective communication
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