Smartsheet

CommercialSolutionsEngineer

$95–115k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Commercial Solutions Engineer at Smartsheet. Skills: Solutions Engineering, Technical Sales, Customer Problem Solving. Identify Smartsheet solutions. Build Smartsheet solutions”

What You'll Achieve.

Grow revenue; Empower anyone to drive change

Industry & Context.

Problems you'll solve

Solving complex challenges; Critical thinking; Analyzing complex problems; Evaluating complex problems; Synthesizing complex problems

Eligibility Requirements

Periodically travel to customer sites

What They're Looking For.

Must Have

1-3 years PreSales Solutions Engineer experience, 1-3 years Solutions Consultant experience, 1-3 years Solution Architect experience, SaaS industry experience, Enterprise B2B software industry experience, Critical thinking skills, Growth mindset, Experience analyzing complex problems, Experience evaluating complex problems, Experience synthesizing complex problems, Experience leveraging AI during sales cycles, Experience positioning AI during sales cycles, Proven track record selling into multiple lines of business, Technical skills, Comfort working in ambiguous situations, Comfort working in high-pressure situations, Excellent communication skills, Excellent presentation skills, Ability to convey technical information, Knowledge of project management methodologies, Knowledge of practical business applications

Nice to Have

AI experience during sales cycles

What You'll Do.

Identify Smartsheet solutions

Build Smartsheet solutions

Demonstrate Smartsheet solutions

Solve specific customer problems

Lead technical sales engagements

Collaborate with sales teams

Identify customer requirements

Summarize customer challenges

Provide technical guidance

Demonstrate value of offerings

Conduct discovery sessions

Uncover business processes

Uncover business challenges

Inform sales strategy

Inform solution delivery strategy

Partner with Customer Success

Partner with Professional Services

Provide great customer experience

Grow product knowledge

Maintain product knowledge

Grow competitor knowledge

Maintain competitor knowledge

Participate in projects

Support strategic initiatives

Provide feedback to Product teams

Align solutions with customer needs

Travel to customer sites

Serve as technical subject matter expert

How You'll Work.

Team & Collaboration

Partner directly with Sales; Collaborate with sales teams; Partner with Sales; Partner with Product; Partner with Customer Success; Partner with Professional Services; Cross-functional projects; Department-wide projects

Communication Scope

Presentation skills; Convey technical information

Process & Methodology

Project management methodologies, Business applications

Full Job Description

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth Grow and maintain knowledge for all Smartsheet products, services, and competitors Participate in cross-functio

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