Smartsheet
CommercialSolutionsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Commercial Solutions Engineer at Smartsheet. Skills: Solutions Engineering, Technical Sales, Customer Problem Solving. Identify Smartsheet solutions. Build Smartsheet solutions”
What You'll Achieve.
Grow revenue; Empower anyone to drive change
Industry & Context.
Solving complex challenges; Critical thinking; Analyzing complex problems; Evaluating complex problems; Synthesizing complex problems
Periodically travel to customer sites
What They're Looking For.
Must Have
1-3 years PreSales Solutions Engineer experience, 1-3 years Solutions Consultant experience, 1-3 years Solution Architect experience, SaaS industry experience, Enterprise B2B software industry experience, Critical thinking skills, Growth mindset, Experience analyzing complex problems, Experience evaluating complex problems, Experience synthesizing complex problems, Experience leveraging AI during sales cycles, Experience positioning AI during sales cycles, Proven track record selling into multiple lines of business, Technical skills, Comfort working in ambiguous situations, Comfort working in high-pressure situations, Excellent communication skills, Excellent presentation skills, Ability to convey technical information, Knowledge of project management methodologies, Knowledge of practical business applications
Nice to Have
AI experience during sales cycles
What You'll Do.
Identify Smartsheet solutions
Build Smartsheet solutions
Demonstrate Smartsheet solutions
Solve specific customer problems
Lead technical sales engagements
Collaborate with sales teams
Identify customer requirements
Summarize customer challenges
Provide technical guidance
Demonstrate value of offerings
Conduct discovery sessions
Uncover business processes
Uncover business challenges
Inform sales strategy
Inform solution delivery strategy
Partner with Customer Success
Partner with Professional Services
Provide great customer experience
Grow product knowledge
Maintain product knowledge
Grow competitor knowledge
Maintain competitor knowledge
Participate in projects
Support strategic initiatives
Provide feedback to Product teams
Align solutions with customer needs
Travel to customer sites
Serve as technical subject matter expert
How You'll Work.
Team & Collaboration
Partner directly with Sales; Collaborate with sales teams; Partner with Sales; Partner with Product; Partner with Customer Success; Partner with Professional Services; Cross-functional projects; Department-wide projects
Communication Scope
Presentation skills; Convey technical information
Process & Methodology
Project management methodologies, Business applications
Full Job Description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth Grow and maintain knowledge for all Smartsheet products, services, and competitors Participate in cross-functio
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