Haleon

CommercialSitePartner

$90–115k Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Commercial Site Partner at Haleon. Skills: IT support, Digital workplace, Cyber security. Act as the accountable owner for day‑to‑day technology service delivery at site. Support routine checks on critical site technology and equipment”

Industry & Context.

Eligibility Requirements

Candidates must be legally authorized to work in Canada at the time of application and throughout employment, Visa sponsorship is not available for this role, No relocation assistance is available, Candidates are expected to reside within commuting distance of the position location, or relocate at their own expense

What They're Looking For.

Must Have

Proven experience in IT support, desktop support or digital workplace roles (2–4+ years), Undergraduate University Degree – Tech/Digital/I. T. discipline an asset, Solid hands‑on experience with Microsoft productivity tools, collaboration and video conferencing platforms, and basic networking concepts, Experience working with ITSM tools, including ServiceNow, Awareness of basic cyber security principles and practices

Nice to Have

Experience supporting AV and meeting room technology and hybrid working environments, Experience working in or supporting a Cyber or Information Security function, Relevant certifications in Networking, Security, Microsoft technologies or ITIL, Experience working in a regulated environment such as health, finance, government or critical infrastructure

What You'll Do.

Act as the accountable owner for day‑to‑day technology service delivery at site

Support routine checks on critical site technology and equipment

Maintain local asset inventory in line with Haleon policy

Support planned changes or roll‑outs

Support the migration of local applications to strategic global platforms

Have overall management oversight of service level agreements and incident resolution for the site

Act as a point of escalation for incident and problem resolution

Represent the site on incident management calls

Identify recurring issues and work with relevant D&T teams and suppliers to implement permanent fixes

Provide site‑level input into post‑incident reviews

Build working relationships with local Commercial leadership

functional teams and end users

Work in collaboration with Service Management and OU Digital & Tech Heads

Build partnership relationships with D&T functions and third‑party providers

Act as a local champion for D&T initiatives and change

practical training sessions on D&T capabilities

policies and initiatives

Encourage self‑service

effective use of knowledge articles

and compliance with approved tools and secure processes

hands‑on support for the digital workplace requirements of the site

Support conference rooms and shared spaces

Support local technology processes such as onboarding and offboarding

Act as the on‑site contact for cyber security related queries and minor incidents

Ensure endpoint security measures are correctly applied on site

Support the correct application of user access management protocols at site

Help detect and escalate suspected security incidents

Promote Haleon secure working practices at site

Support the implementation of security changes on site

How You'll Work.

Team & Collaboration

Work in partnership with central D&T functions and third‑party providers; Build working relationships with local Commercial leadership, functional teams and end users; Work in collaboration with Service Management and OU Digital & Tech Heads; Build partnership relationships with D&T functions and third‑party providers; Act as a local champion for D&T initiatives and change, supporting adoption through practical, on‑site engagement; In partnership with central D&T teams, provide short, practical training sessions; In partnership with D&T functions and third‑party providers, provide in‑person, hands‑on support; working closely with the central Cyber Security team; Support the implementation of security changes on site in partnership with the Cyber team

Full Job Description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. **This Job Posting is for an existing vacancy.** **Work Authorization:** Candidates must be legally authorized to work in Canada at the time of application and throughout employment. Visa sponsorship is not available for this role. **** **Relocation:** No relocation assistance is available. Candidates are expected to reside within commuting distance of the position location, or relocate at their own expense. **Salary Range: The base salary compensation range for this position is $90,000 - $115,000, plus bonus and benefits.** Do you want to be part of a dynamic and growing team in Haleon Canada? Are you an individual with an entrepreneurial mindset, not fazed by ambiguity and with a desire to be part of a great organization? If so, the Commercial Site Partner role could be exactly what you have been looking for. **Job Purpose:** The D&T Commercial Site Partner is accountable for the delivery and support of site‑based digital workplace services across commercial sites within our Operating Units. The role provides primarily hands‑on, in‑person technology support, ensuring employees can work effectiv

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