CommercialServicesSpecialistII

**Company** Cox Automotive - USA **Job Family Group** Vehicle Operations **Job Profile** Commercial Services Specialist II **Management Level** Individual Contributor **Flexible Work Option** No remote option; must work at a specified Cox location **Travel %** No **Work Shift** Day **Compensation** Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. **Job Description** Administrative position managing inventory for Commercial clients. This includes extensive verbal and email communication with both internally between departments and externally with clients. Problem solving and auditing expenses while making sure we are meeting client expectations and deadlines with the inventory. Quite a bit of multi-tasking and prioritizing needed to manage the accounts the most efficient way possible. Teamwork and a positive attitude are a must for this position. **Job Description:** * Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information. * Manage account relationships, maintaining effective communications and ensuring customer requirements are met. * Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Pull and update consignment inventory information