Cox Automotive

CommercialServicesSpecialistII

$0–0k United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Commercial Services Specialist II at Cox Automotive. Skills: Client support, Vehicle processing, Documentation. Serve as primary administrative contact for commercial consignors,. Coordinate vehicle assignments, sale scheduling, and special instructions”

Industry & Context.

Problems you'll solve

Issue resolution; Research discrepancies

Eligibility Requirements

Work at a specified Cox location, Occasional overtime, Work in an office environment, Work on the auction lot, Walking, Light lifting, Varying weather conditions, Pre-employment drug test

What They're Looking For.

Must Have

High School Diploma/GED, 3 years' experience in a related field, Any level degree/certification beyond a HS diploma/GED, 5 years' experience in a related field, Previous experience in automotive, auction, fleet management, logistics, or related administrative roles, Organizational skills, Ability to manage multiple priorities, Excellent verbal and written communication skills, Proficiency in Microsoft Office Suite, Ability to work under pressure, High level of accuracy, Attention to detail

Nice to Have

Experience with auction management software, Knowledge of title processing, Knowledge of vehicle remarketing operations, Prior experience supporting commercial accounts, Prior experience supporting B2B clients

What You'll Do.

Serve as primary administrative contact for commercial consignors

Coordinate vehicle assignments

and special instructions

Maintain positive client relationships

Verify and process all required vehicle documentation

Ensure accuracy of vehicle data in auction systems

Communicate title delays

Coordinate with internal Title Department to resolve issues

Prepare commercial sale lists

Support Auction Day activities

Assist with post-sale processes

Maintain and distribute weekly/monthly reports

Monitor inventory movement

Monitor floorplan aging

Monitor pending action items

Research discrepancies

Work with internal teams to ensure accurate inventory

Maintain electronic files

Maintain internal records

Maintain client communication logs

Work closely with Operations

Assist management with special projects

Assist management with audits

Assist management with process improvement initiatives

How You'll Work.

Team & Collaboration

Operations teams; Titles teams; Accounting teams; Transportation teams; Sales teams

Communication Scope

Timely communication; Client communication

Full Job Description

**Company** Cox Automotive - USA **Job Family Group** Vehicle Operations **Job Profile** Commercial Services Specialist II **Management Level** Individual Contributor **Flexible Work Option** No remote option; must work at a specified Cox location **Travel %** No **Work Shift** Day **Compensation** Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. **Job Description** ### This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by specific customer ### **Responsibilities** ### **Commercial Client Support** * Serve as primary administrative contact for commercial consignors, fleet companies, rental agencies, and financial institutions. * Coordinate vehicle assignments, sale scheduling, and special instructions based on client requirements. * Maintain positive client relationships through timely communication, issue resolution, and proactive service. ### **Vehicle Processing & Documentation** * Verify and process all required vehicle documentation including titles, condition reports, invoices, repossession packets, and floorplan information. * Ensure accuracy of vehicle data in auction systems (e.g., VIN, mileage, announcements, disclosures). * Track title status, communicate delays, and coordinate with internal Title Department to resolve issues. ### **Sale Day Operations** *

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