Cox Automotive
CommercialServicesSpecialistII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Commercial Services Specialist II at Cox Automotive. Skills: Client support, Vehicle processing, Documentation. Serve as primary administrative contact for commercial consignors,. Coordinate vehicle assignments, sale scheduling, and special instructions”
Industry & Context.
Issue resolution; Research discrepancies
Work at a specified Cox location, Occasional overtime, Work in an office environment, Work on the auction lot, Walking, Light lifting, Varying weather conditions, Pre-employment drug test
What They're Looking For.
Must Have
High School Diploma/GED, 3 years' experience in a related field, Any level degree/certification beyond a HS diploma/GED, 5 years' experience in a related field, Previous experience in automotive, auction, fleet management, logistics, or related administrative roles, Organizational skills, Ability to manage multiple priorities, Excellent verbal and written communication skills, Proficiency in Microsoft Office Suite, Ability to work under pressure, High level of accuracy, Attention to detail
Nice to Have
Experience with auction management software, Knowledge of title processing, Knowledge of vehicle remarketing operations, Prior experience supporting commercial accounts, Prior experience supporting B2B clients
What You'll Do.
Serve as primary administrative contact for commercial consignors
Coordinate vehicle assignments
and special instructions
Maintain positive client relationships
Verify and process all required vehicle documentation
Ensure accuracy of vehicle data in auction systems
Communicate title delays
Coordinate with internal Title Department to resolve issues
Prepare commercial sale lists
Support Auction Day activities
Assist with post-sale processes
Maintain and distribute weekly/monthly reports
Monitor inventory movement
Monitor floorplan aging
Monitor pending action items
Research discrepancies
Work with internal teams to ensure accurate inventory
Maintain electronic files
Maintain internal records
Maintain client communication logs
Work closely with Operations
Assist management with special projects
Assist management with audits
Assist management with process improvement initiatives
How You'll Work.
Team & Collaboration
Operations teams; Titles teams; Accounting teams; Transportation teams; Sales teams
Communication Scope
Timely communication; Client communication
Full Job Description
**Company** Cox Automotive - USA **Job Family Group** Vehicle Operations **Job Profile** Commercial Services Specialist II **Management Level** Individual Contributor **Flexible Work Option** No remote option; must work at a specified Cox location **Travel %** No **Work Shift** Day **Compensation** Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. **Job Description** ### This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Account Administrator ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by specific customer ### **Responsibilities** ### **Commercial Client Support** * Serve as primary administrative contact for commercial consignors, fleet companies, rental agencies, and financial institutions. * Coordinate vehicle assignments, sale scheduling, and special instructions based on client requirements. * Maintain positive client relationships through timely communication, issue resolution, and proactive service. ### **Vehicle Processing & Documentation** * Verify and process all required vehicle documentation including titles, condition reports, invoices, repossession packets, and floorplan information. * Ensure accuracy of vehicle data in auction systems (e.g., VIN, mileage, announcements, disclosures). * Track title status, communicate delays, and coordinate with internal Title Department to resolve issues. ### **Sale Day Operations** *
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