Johnson Controls
Thermal management, mission-critical building systems, energy efficiency, and decarbonization
CommercialSales&ServiceAnalyst
“Commercial Sales & Service Analyst at Johnson Controls. Skills: Data Analysis, Commercial Insight, BI Tools. Identify growth opportunities. Analyse customer lifecycle”
What You'll Achieve.
Drive revenue growth; Drive service productivity; Drive customer value; Enable faster decision-making; Influence commercial behaviours; Standardise performance visibility; Drive measurable business performance improvements; Drive commercial performance
Industry & Context.
problem-solving skills; structured thinking skills
What They're Looking For.
Must Have
analytical capability, problem-solving skills, structured thinking skills, communication skills, business partnering skills, organisation, discipline, outcome focus, sales analytics experience, service analytics experience, commercial analytics experience, CRM experience, ERP experience, BI tools experience, Power BI experience, Excel experience, SQL experience
Nice to Have
Salesforce experience
What You'll Do.
Identify growth opportunities
Analyse customer lifecycle
Develop account-level insights
Provide next best actions
Embed insights into commercial routines
Provide visibility into pipeline health
Deliver insights on win/loss trends
Support improvements in funnel quality
Translate analysis into actions
Own global service productivity reporting
Define key performance metrics
Deliver weekly/monthly insight packs
Track execution and measure impact
Build capacity and headcount models
Identify gaps in coverage
Support hiring and territory planning
Recommend resource optimisation strategies
Develop scalable dashboards
Standardise KPI definitions
How You'll Work.
Team & Collaboration
Act as a strategic business partner to leadership; Influence stakeholders; Translate insights into action; Business partnering skills
Communication Scope
communication skills; business partnering skills
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