Bonterra
CommercialProgramsOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Commercial Programs Operations Specialist at Bonterra. Skills: Salesloft Platform Management, Integrations & Automations. Own end-to-end administration of SalesLoft. Configure SalesLoft settings”
What You'll Achieve.
Drive actionable insight; Ensure reliable data flow; Ensure process execution; Improve rep productivity; Improve program outcomes
Industry & Context.
Troubleshoot automated workflows; Identify inefficiencies; Propose solutions; Test, iterate, and optimize messaging; Test, iterate, and optimize sequencing
What They're Looking For.
Must Have
2–4 years Sales Operations experience, 2–4 years Revenue Operations experience, 2–4 years sales technology administration experience, Hands-on SalesLoft experience, Manage integrations and automations, Analytical skills, Detail-oriented, Ability to manage multiple priorities, Written communication skills, Verbal communication skills
Nice to Have
Salesforce Admin certification, Familiarity with Zapier, Familiarity with Workato, Familiarity with native API connectors, Experience beyond SalesLoft, Experience in commercial programs, Experience in demand generation, Experience in revenue marketing, Working knowledge of data hygiene, Working knowledge of lead management, Working knowledge of contact management
What You'll Do.
Own end-to-end administration of SalesLoft
Configure SalesLoft settings
Govern SalesLoft platform
Upload sales cadences
Maintain sales cadences
Ensure cadence content is current
Ensure cadence content is accurate
Format cadence content consistently
Manage cadence libraries
Manage cadence templates
Manage tagging conventions
Monitor cadence performance metrics
Analyze cadence performance metrics
Build regular reporting cadences
Maintain regular reporting cadences
Identify underperforming cadences
Develop A/B testing frameworks
Maintain integrations
Build automated workflows
Monitor automated workflows
Troubleshoot automated workflows
Ensure reliable data flow
Ensure process execution
Scope integration enhancements
Implement integration enhancements
QA integration enhancements
Document integration architecture
Maintain system-of-record for automation logic
Maintain system-of-record for automation dependencies
Identify inefficiencies
Improve rep productivity
Improve program outcomes
Stay current on SalesLoft updates
Evaluate new features
Translate business requirements
Contribute to SOP development
Contribute to training material development
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with Marketing; Partner with Revenue Operations; Collaborate with Sales Ops; Collaborate with Commercial Programs leadership; Collaborate with Revenue Operations; Collaborate with IT; Partner with Sales teams; Partner with Commercial Programs teams
Communication Scope
Translate technical concepts
Process & Methodology
Process management, Resource planning
Full Job Description
US Salary Range: $64,000 - $85,000 # **About Us** Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. # **About the Role** **About the Role** The Commercial Programs Operations Specialist is a key member of the Commercial Programs Team, responsible for the day-to-day management and continuous optimization of Salesloft and the broader sales technology ecosystem. This role sits at the intersection of sales strategy and operational execution — ensuring that cadences are built and maintained to the highest standard, that integrations run reliably, and that program performance data drives actionable insight. Reporting into the Commercial Strategy and Execution Director, you will partner closely with Sales, Marketing, and Revenue Operations stakeholders to translate commercial priorities into scalable, high-performing programs within our sales engagement platform. ## **Key Responsibilities** **Salesloft Platform Management** * Own the end-to-end administration of SalesLoft, including user provisioning, settings configuration, and platform governance. * Upload, build, and maintain sales cadences in alignment with go-to-market priorities and Commercial Programs campaign calendars. * Ensure cadence content is current, accurate, and consistently formatted across the team. * Manage cadence libraries, templates, and tagging conventions to support clean organization and easy discoverability. **Cadence Performance
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