Bonterra

CommercialProgramsOperationsSpecialist

$64–85k Remote, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Commercial Programs Operations Specialist at Bonterra. Skills: Salesloft Platform Management, Integrations & Automations. Own end-to-end administration of SalesLoft. Configure SalesLoft settings”

What You'll Achieve.

Drive actionable insight; Ensure reliable data flow; Ensure process execution; Improve rep productivity; Improve program outcomes

Industry & Context.

Problems you'll solve

Troubleshoot automated workflows; Identify inefficiencies; Propose solutions; Test, iterate, and optimize messaging; Test, iterate, and optimize sequencing

What They're Looking For.

Must Have

2–4 years Sales Operations experience, 2–4 years Revenue Operations experience, 2–4 years sales technology administration experience, Hands-on SalesLoft experience, Manage integrations and automations, Analytical skills, Detail-oriented, Ability to manage multiple priorities, Written communication skills, Verbal communication skills

Nice to Have

Salesforce Admin certification, Familiarity with Zapier, Familiarity with Workato, Familiarity with native API connectors, Experience beyond SalesLoft, Experience in commercial programs, Experience in demand generation, Experience in revenue marketing, Working knowledge of data hygiene, Working knowledge of lead management, Working knowledge of contact management

What You'll Do.

Own end-to-end administration of SalesLoft

Configure SalesLoft settings

Govern SalesLoft platform

Upload sales cadences

Maintain sales cadences

Ensure cadence content is current

Ensure cadence content is accurate

Format cadence content consistently

Manage cadence libraries

Manage cadence templates

Manage tagging conventions

Monitor cadence performance metrics

Analyze cadence performance metrics

Build regular reporting cadences

Maintain regular reporting cadences

Identify underperforming cadences

Develop A/B testing frameworks

Maintain integrations

Build automated workflows

Monitor automated workflows

Troubleshoot automated workflows

Ensure reliable data flow

Ensure process execution

Scope integration enhancements

Implement integration enhancements

QA integration enhancements

Document integration architecture

Maintain system-of-record for automation logic

Maintain system-of-record for automation dependencies

Identify inefficiencies

Improve rep productivity

Improve program outcomes

Stay current on SalesLoft updates

Evaluate new features

Translate business requirements

Contribute to SOP development

Contribute to training material development

How You'll Work.

Team & Collaboration

Partner with Sales; Partner with Marketing; Partner with Revenue Operations; Collaborate with Sales Ops; Collaborate with Commercial Programs leadership; Collaborate with Revenue Operations; Collaborate with IT; Partner with Sales teams; Partner with Commercial Programs teams

Communication Scope

Translate technical concepts

Process & Methodology

Process management, Resource planning

Full Job Description

US Salary Range: $64,000 - $85,000 # **About Us** Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com. # **About the Role** **About the Role** The Commercial Programs Operations Specialist is a key member of the Commercial Programs Team, responsible for the day-to-day management and continuous optimization of Salesloft and the broader sales technology ecosystem. This role sits at the intersection of sales strategy and operational execution — ensuring that cadences are built and maintained to the highest standard, that integrations run reliably, and that program performance data drives actionable insight. Reporting into the Commercial Strategy and Execution Director, you will partner closely with Sales, Marketing, and Revenue Operations stakeholders to translate commercial priorities into scalable, high-performing programs within our sales engagement platform. ## **Key Responsibilities** **Salesloft Platform Management** * Own the end-to-end administration of SalesLoft, including user provisioning, settings configuration, and platform governance. * Upload, build, and maintain sales cadences in alignment with go-to-market priorities and Commercial Programs campaign calendars. * Ensure cadence content is current, accurate, and consistently formatted across the team. * Manage cadence libraries, templates, and tagging conventions to support clean organization and easy discoverability. **Cadence Performance

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