M&T Bank
Financial Services
CommercialPortfolioAdministrator
“Commercial Portfolio Administrator at M&T Bank. Skills: Portfolio administration, Loan servicing, Credit risk monitoring. Maintain specialized knowledge of systems. Ensure issues are addressed”
Industry & Context.
Troubleshooting; Issue resolution; Research
What They're Looking For.
Must Have
3 years relevant experience, Associate's Degree, 5 years higher education/experience, Effective written skills, Effective verbal skills, Ability to adapt to changing environment, Effective math skills
Nice to Have
Good understanding of commercial credit documentation, Good understanding of commercial credit terms, Good understanding of financial statements, Working knowledge of loan systems, Working knowledge of AFS, Working knowledge of nCino, Working knowledge of FileNet, Working knowledge of STOC, Working knowledge of Microsoft Office, Ability to learn other software applications
What You'll Do.
Maintain specialized knowledge of systems
Ensure issues are addressed
Provide resolution for issues
Interpret commercial loan documentation
Service loan portfolio post-booking
Conduct review of legal documents
Conduct review of approval documents
Conduct review of loan onboarding checklists
Participate in monitoring credit risks
Identify emerging credit risks
Process loan servicing transactions
Process portfolio transfers
Process loan advances
Monitor payment delinquencies
Monitor third party reporting
Monitor portfolio exceptions
Manage restricted loan reserve accounts
Process transactions in accordance with covenants
Respond to customer issues
Resolve customer issues
Collect data for issue resolution
Research for issue resolution
Troubleshoot internal loan portfolio issues
Coordinate timely resolution with internal partners
Act as main contact for servicing requests
Communicate with customers
Collaborate with customers
Collaborate with other departments
Collaborate with business partners
Monitor internal processing issues
Follow up on hazard insurance updates
Follow up on KYC remediations
Follow up on collateral documentation
Support portfolio management in data collection
Provide status updates on key metrics
Maintain complete credit files
Maintain accurate credit records
Assist with extracting documents
Perform data governance for portfolio
Perform periodic reviews in systems
Update codes in systems
Update values in systems
Update data at client level
Update data at loan level
Update data at collateral level
Support credit data reporting initiatives
Ensure consistency among systems
Monitor Loan Delinquency dashboards
Distribute Loan Delinquency dashboards
Resolve delinquency issues with customers
Collect requirements for delinquency resolution
Ensure accurate bank reporting of maturities
Ensure accurate bank reporting of delinquencies
Maintain internal risk standards
Implement internal control monitoring
Adhere to internal control monitoring
Support implementation of controls
Maintain records of authorized signers
Distribute work assignments
Monitor work assignments
Participate in training junior staff
Identify areas for improvement
Perform data clean-up efforts
Adhere to risk and regulatory standards
Adhere to policies and controls
Identify risk-related issues
Escalate risk-related issues
Maintain internal control standards
Implement internal and external audit points
Implement issues raised by regulators
Promote an environment that supports belonging
Reflect M&T Bank brand
Complete other related duties
How You'll Work.
Team & Collaboration
Internal partners; Relationship Managers; Banking Services; Closers; Deposit Partners; Portfolio Managers; PM Ops; Special Assets; Finance; Credit Administration
Communication Scope
Written skills; Verbal skills
Process & Methodology
Lead projects
Applying for this Commercial Portfolio Administrator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about M&T Bank?
Real rants from real employees. Read before you apply.