Delivery Hero
E-Commerce
CommercialOpsSpecialist
“Commercial Ops Specialist at Delivery Hero. Skills: Content quality assessment, Deal configuration, User experience evaluation. Develop systematic approach to assess content quality. Implement systematic approach to assess content quality”
Industry & Context.
Identify bugs; Identify usability issues; Identify inconsistencies; Process improvement
What They're Looking For.
Must Have
Bachelor’s degree in any discipline, Prior working experience in the e-commerce industry, Basic proficiency in Excel, Basic proficiency in Google Sheets, Excellent typing speed and accuracy, Ability to work effectively under pressure, Disciplined work approach
Nice to Have
Relevant experience in a similar business domain, Hands-on experience with design tools, Experience with Adobe Photoshop, Experience with Adobe Illustrator, Experience with Canva, Communication skills
What You'll Do.
Develop systematic approach to assess content quality
Implement systematic approach to assess content quality
Ensure accurate data entry
Ensure timely data entry
Ensure accurate reporting
Ensure timely reporting
Prepare comprehensive reports on quality assurance
Prepare metrics on quality assurance
Configure deals for pandamart
Configure deals for verticals shops
Manage deals for pandamart
Manage deals for verticals shops
Conduct testing of front-end interfaces
Conduct testing of websites
Conduct testing of mobile apps
Identify bugs on digital platforms
Identify usability issues on digital platforms
Identify inconsistencies on digital platforms
Evaluate usability of front-end interfaces
Evaluate user experience of front-end interfaces
Collaborate with sales teams
Collaborate with commercial teams
Manage stakeholder relationships
Maintain understanding of Salesforce platform
Maintain understanding of Foodpanda platform
Utilize Platforms to track data
Utilize Platforms to analyze data
Provide feedback to improve navigation
Provide recommendations to improve navigation
Provide feedback to improve interaction flows
Provide recommendations to improve interaction flows
Provide feedback to improve user satisfaction
Provide recommendations to improve user satisfaction
Take ownership of special projects
Enhance effectiveness of processes
Enhance efficiency of processes
Collaborate with team members to implement new tools
Collaborate with team members to learn new tools
Implement new technologies to improve operations
Learn new technologies to improve operations
How You'll Work.
Team & Collaboration
Sales and commercial teams; Team members
Process & Methodology
Special projects
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